Description:
Join the Goodwin Motor Group Family!
At Goodwin Motor Group, we don't just sell cars; we create unforgettable experiences! For over 85 years, we've proudly served the residents of Maine and beyond, offering top-notch multi-franchise sales, finance, and service. With brands like Volvo, Chevrolet, Buick, Mazda, and Land Rover, we have something for everyone.
Now Hiring: Service Advisor for Our Chevy Dealership in Oxford, Maine!
Are you ready to take your career to the next level? Join our dynamic team where a great atmosphere, dedicated co-workers, and a loyal customer base await you. We're committed to your growth because we know that happy employees lead to happier customers!
What We Offer:
- Health/Dental/Vision Insurance
- 401(k) Retirement Plan with 3% Company Contribution
- Paid Time Off
- Paid Holidays
- Fully Paid Life Insurance and Short-Term Disability
- Employee Purchasing Programs
- Career Advancement Opportunities
Your Role:
As a Service Advisor, you'll be the bridge between our loyal customers and our expert technicians. Your mission is to communicate vehicle maintenance and repair needs confidently and professionally, ensuring every customer leaves satisfied.
Responsibilities:
- Greet customers promptly and warmly
- Obtain customer and vehicle information accurately
- Report all vehicle symptoms as described by the customer
- Recommend needed maintenance based on age, mileage, and vehicle history
- Prepare complete and accurate cost estimates for labor and parts
- Establish follow-up times and keep customers updated
- Monitor the progress of each vehicle throughout the day
- Verify that the final invoice matches the work performed
- Explain all completed work and charges to customers
Qualifications:
- Minimum 1 year experience in a service advisory role is a plus, but we will train the right person
- Knowledge of automobiles
- Excellent time management skills
- Positive attitude and team-oriented mindset
- Professional, well-groomed appearance
- High volume mentality
- CSI focused
- Accredited training in service advisor skills, customer satisfaction, and quality control is a plus
- Clean driving record and valid driver's license
At Goodwin Motor Group, we provide equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Ready to drive your career forward? Apply today and become part of the Goodwin Motor Group family!
Requirements:
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