Service Advisor
Our service planners are the driver-facing support for our shop who will work with the drivers and vendors to schedule maintenance on their equipment. Service planner will partner with our drivers to understand what maintenance is required and will work with shop leadership to schedule repairs for them. Additionally, they will assist technicians with work order processes and provide ETA’s for the driver as to when their equipment will be ready.Location: 5260 West 2400 South, West Valley City, UT 84120
Pay: $19 - $23 (Depending on experience)
Shift: Monday - Friday 7: 00am to 4:00pm
What we offer our Diesel Mechanics:
Comprehensive Benefits Package which includes:
401(K) Company Match
Overtime Eligible
Medical, Dental, Vision, Disability, Supplemental and Life Insurance, Health and Dependent FSA
Employee Assistance Program
Paid Time Off
Employee Stock Purchase Plan
Employee Discounts
Debt Free Colleges or Tuition Assistance Programs
Tool / Boot Purchase Program
Quarterly Bonus
Immediate holiday pay
Uniforms w/ laundry service
Continual shop technician web/ hands-on training
Job Responsibilities: What you will do
Receive red tags from drivers, process work orders; coordinate equipment with Driver Services and Customer Service; assign jobs to mechanics; and coordinate farmed out equipment with outside vendors.
Processes work orders.
Communicates with Safety/Service Providers about work order write-ups.
Coordinates with Driver Services and Customer Service regarding equipment in shop (time estimates, etc.).
Plan daily work load (repair orders/assign jobs) and coordinates with Shop Supervisor regarding work loads.
Inspect all repair orders for info on warranty repairs and make sure all repairs are put under the proper reason code,
Coordinate as required with the warranty department to ensure sure all units outsourced for repair are under warranty.
Maintain and update the shop DNR work log.
Handle all shop calls for units in and out of shop for repair.
Coordinate with the Onroad department and handle all road calls within 75 miles of the shop.
Provide all Owner Operators copy of a completed repair order when repairs have been completed.
Work with the Parts department and make sure all parts are ordered for units needing repair.
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
Perform additional duties as assigned by leadership.
Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2463
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
