Title: Leasing Agent Job Classification: Non-Exempt
Reports To: Property Manager
Purpose: Take ownership of leasing apartments to continually maintain a competitive occupancy for the community in the marketplace.
Real Estate Equities is looking for a Leasing Agent to join our team! Sonder House & Sonder Point is 270 units and two (2) buildings located in Brooklyn Center, MN.
Real Estate Equities also offers competitive Health Insurance, Dental Insurance, 401(k) and Match, Employer-paid LTD and Life Insurance. In addition, we have 9 paid holidays and 16 days of PTO in addition to a great culture and fun working environment.
Job Duties and Responsibilities:
- Meet or exceed budgeted occupancy requirements by:
- Creating a positive prospect experience.
- Managing Knock leasing platform by following up with leads and keeping a consistent engagement score of 85% or higher.
- Scheduling tours, show apartments and follow up with prospects.
- Respond to leasing inquiries via email, if applicable.
- Process prospect background check.
- Ensure prospect meets or exceeds Company screening requirements.
- Process paperwork required to determine household eligibility for affordable housing programs.
- Process resident applications and follow up with residents to get necessary paperwork to lease and or renew resident leases.
- Complete a monthly pricing analysis of competitive buildings to optimize pricing and promotions.
- Provide residents and applicants with exceptional customer service and foster good resident relations.
- Report any issues with vacant apartments that would deter the ability to rent.
- Guide residents to the appropriate staff member to address issues. You may address if the above items are complete.
- Attend Compliance training in person at corporate office, via video conference or provided by a vendor.
- Attend regularly held training and meetings as necessary.
- Participate in resident activities and outreach programs.
- Be a valuable part of an effective on-site team.
- Perform other duties as assigned.
Position Requirements:
- Previous leasing or related sales experience preferred.
- Yardi experience preferred.
- Knock experience preferred.
- Previous affordable housing experience with Section 8, LITHC and Tax Credit preferred.
- Ability to communicate effectively, both verbally and in writing.
- Excellent organizational skills and the ability to multi-task/meet deadlines.
- Intermediate proficiency with Microsoft Office suite.
- Maintain professional office environment and treat fellow coworkers and residents with respect.
- Ability to understand and follow instructions.
- Knowledge of Fair Housing Laws and the ability to apply them in your daily interactions with residents, applicants, and prospects.
- Consistently follow, enforce and support Company screening criteria as required by the Fair Housing Laws and Company.
Physical Requirements:
- Ability to sit for long periods of time at a computer.
- Ability to lift up to 10 pounds.
- Ability to twist, turn, bend, stoop and walk up and down stairs as necessary.
Pay is $17-$19 an hour plus $100 commissions per lease at move-in and renewal bonus eligible.
Monday thru Friday some nights and weekends as necessary.
40 Hours: Full Time
Compensation details: 17-19 Hourly Wage
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