Top Stack has been retained by a distribution company in Philadelphia that is looking for an Email Marketing/Operations Manager. The position is full-time and operates in a hybrid schedule.
Responsibilities:
· Working with supplier sales reps to communicate strategy, results, and next steps for suppliers who purchased Email Express ads.
· Managing a team of four, conducting staff reviews (annual and ongoing performance feedback), interviewing and selecting candidates, and training department personnel. Prior management experience required.
· Providing recommendations for improving internal processes, developing new technologies, and grow relationships with current third-party vendors. Working with Executive Director to create guidelines and develop training documentation as needed.
· Assisting in the development of goals and benchmarks for Email Express, Trigger Marketing, Social, and Local Listings, as well as any new products that may be offered.
· Managing the day-to-day performance and reporting efforts across all Email Express products.
· Managing daily, weekly, and monthly reporting. Share findings while tracking overall channel performance to identify trends and make recommendations for improving all email marketing initiatives.
· Working with Email Marketing Coordinators to troubleshoot issues and ensure email deliverability by enforcing deadlines for material solicitations.
· Working with internal development team to implement and test system improvements as needed.
· Communicating with Supplier and Distributor Sales Management when issues impact deliverability or client ROI.
Qualifications:
· Bachelor’s degree in marketing, advertising, communications, or related field.
· Prior management or supervisory experience required.
· 5 years working experience in a digital advertising or marketing role required.
· Intermediate level in Microsoft suite: Word, Outlook, Access, and PowerPoint.
· Basic HTML and graphic knowledge are a plus.
