Description:
Field Technician Senior
We are End 2 End Technologies (E2E).
We are based in St. Paul, Minnesota with members of our team spread throughout the U.S. You may not have heard of us and we aren't a unicorn ... yet, but if you want to be part of the technology industry, we want to hear from you!
At E2E, you have the opportunity to put your unique skills to work. We are passionate about developing and delivering Industrial Internet of Things (IoT) solutions to modernize and automate industrial field networks.
Our approach to market is simple. Distinctively combine hardware, software and services, and deliver an End-to-End solutions to solve problems in oil and gas, utilities, water/wastewater, and transportation sectors.
If you're looking for a hands-on career opportunity that allows you to work face-to-face with the people directly impacted by your work, we want to talk to you!
About the Role
You will join a growing company looking to continue our growth through the addition of a highly motivated individual with experience as a Field Technician Senior. The Field Technician position is responsible for the installation, troubleshooting, and maintenance of wireless communications equipment. This position configures and troubleshoots broadband and narrowband radios using basic wireless design principles. The Field Technician applies their working knowledge of networking to navigate software management platforms. This position is responsible for both setting up and testing 12-, 24- and 48-volt DC systems, as well as for providing excellent customer service while being on the front line of interacting with clients. Ideal candidates will be motivated, customer service focused, and looking to build a rewarding career within our company.
Responsibilities include:
- Installation of wireless network equipment, including broadband and narrowband radios, antennas, and cellular modems.
- Configure and troubleshoot radio equipment, including access points, base stations, slave, subscriber radios, and PTP radios.
- Understand fundamentals of wireless design tools as well as network monitoring tools such as Radio Admin, cnMaestro and IMS.
- Installation of field networking and automation equipment, including routers, switches, media converters and POE injectors.
- Knowledge of networking concepts, including IP subnetting, VLAN';s, NAT, and Port translation.
- Work with engineers over the phone to troubleshoot and configure routers and switches through CLI.
- Termination and testing of ethernet and coax cabling, including CAT5e/6/6A, RG coax, LMR coax, heliax, and fiber.
- Installing both rigid and EMT conduit.
- Working with AC and DC power systems, installing breakers, fuses, batteries, power distribution systems, and UPSs.
- Test, troubleshoot, and assemble 12-, 24-, and 48-volt DC battery arrays.
- Install grounding and lightning protection units (LPUs)
- Installation and mounting of equipment cabinets.
- Design and build equipment panels.
- Operating and working from manlift baskets, bucket trucks, and scissor lifts.
- Pulling trailers as needed to transport equipment and materials to various job sites.
- Function as a project lead.
- Perform quality control inspections and site surveys.
- Mentor new field technicians.
- Complete documentation and other required forms in a timely and accurate manner.
- Travel up to 75% of the time to various locations to perform job duties.
- Ability to dig ditches to install underground equipment as needed.
- Must be able to drive a vehicle, have a clean driving record, and have a valid driver's license.
- Support and adhere to the Corporate Health & Safety Program.
- May require availability outside of normal business hours on an on-call basis.
We take great care of clients and employees alike. Joining End 2 End Technologies means not only a fulfilling career with a bright, collaborative team, but enjoying the great benefits they offer also, such as a generous PTO policy, medical and dental insurance, 401(k) plan, the training you need to be an expert in your field, etc.
Full-time position open.
This position requires living in the Hobbs, NM or Carlsbad, NM area.
~~The estimated wage listed does not reflect the actual wage. Wage will be dependent upon experience and qualifications. ~~
EEO Statement: End 2 End Technologies is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.
Requirements:
- Strong customer service skills.
- High level of self-initiative and the ability to work independently to prioritize tasks, solve problems,
- and make decisions.
- Ability to develop and maintain positive relationships.
- Troubleshooting and investigative skills.
- Ability to grasp new techniques and continuously learn.
- Strong problem-solving skills.
- Ability to perform well under pressure.
- Effectively manage and prioritize tasks and responsibilities for oneself and the team.
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