What’s on the menu for your next career move? As our Food & Beverage Manager, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favorite beverage. The InterContinental Bellevue is looking for individuals who have a stellar knowledge of food & beverage, strong people-management and exceptional customer service skills, as well as a proven track record in high-volume concepts.
Our Food & Beverage Manager will oversee multiple outlets.
Every day is different, but you’ll mostly be:
● Directing, coaching, and developing a team of committed hospitality professionals.
● Delivering exceptional guest and corporate experiences by setting high standards and finding new ways to exceed them.
● Managing food and beverage standards to deliver against our commitment to responsible business practices.
● Working closely with the Hotel and General Manager and finance team to set, monitor and refine budgets and drive revenue.
● Multitasking to oversee multiple food and beverage outlets, including Lobby Bar & Lounge, Restaurant, Banquet Events and 24 hour in-room dining facilities – as well as a number of managers and supervisors.
Duties include:
- Motivating and managing a team of front and back of the house food and beverage.
- Assisting with the budget, marketing plans and objectives and managing within those approved plans.
- Implementing and maintaining F&B sales/marketing programs.
- Directing and overseeing the development of employees.
- Hiring, training, empowering, coaching and counseling, performance and salary reviews.
- Directing the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations.
- Coordinating food and beverage operations with other hotel departments to ensure efficient guest service.
- Resolving customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
- Implementing procedures to increase guest and associate satisfaction.
- Exercising quality control for both food and beverage.
- Maintaining standards of service and ensure their implementation.
- Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards.
- Coaching and counseling employees to reflect brand service standards and procedures.
What we need from you:
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- 3-5 years or more of progressive hotel Food and Beverage experience.
- Previous hotel pre-opening experience preferred, but not required.
- Service oriented style with professional presentations skills.
- At least 3 years’ experience in a senior role in a food and beverage environment.
- Proven leadership skills.
- Hotel/Hospitality degree an asset.
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
- Clear concise written and verbal communication skills in English.
- Must be proficient in Microsoft Word and Excel.
- Must have excellent organizational, interpersonal and administrative skills.
- Experience implementing new F&B concepts.
The compensation range for this position is $100,000 - $115,000k/year + bonus incentive.
Why work for Pyramid?
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
To care for you and your family, we also offer a comprehensive benefits program.
Your financial well-being:
- Competitive Salary
- Competitive Matching 401K
- Basic Life and Accidental Dismemberment Insurance
- Basic Long-Term Disability Insurance
- Life Insurance buy-ups
Your/your family’s health care:
- Medical (we offer four plans through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
- Express Scripts Online Pharmacy
- Health Savings Account
- Healthcare Flexible Saving Account
- Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
- Supplemental Short-Term Disability Insurance
- Employee Assistance Program
- Pet Insurance through Figo
Your time off:
- Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)
- Paid Time Off
- Paid Holidays
Your day-to-day:
- Commuter benefits
- Delicious free shift meal at our employee cafeteria
- Stellar back-of-house facilities
- Dry cleaning for uniforms
- Support, training, and mentorship from management
- Employee Recognition Programs
- Career growth opportunities
Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
Compensation details: 100000-115000 Yearly Salary
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