JOB SUMMARY:
Under the direction of the Patient Financial Services Supervisor, The PFS Cash Posting Specialist is responsible for accurate collection of patient payments and accurately posting of cash and credit deposits by deposit date into the facility EHR system.
PRIMARY FUNCTIONS:
1. Daily balancing of cash drawer and conducting daily cash reconciliation
2. Research of all insurance payments for any discrepancies according to the facility contracts.
3.Responsible for the medical facility daily bank deposit, inputting payment and adjusting data onto patient accounts.
4. Processing electronic remittances
5. Posting all miscellaneous cash receipts corresponding to the general ledger accounts.
6.Assist in daily report tracking of all outside vendors to ensure correct posting of all charges and adjustments.
7. Complete daily credit balance report to ensure concurrent correction of credit balances.
8. Greets and acknowledge each customer.
9. Assist customers with queries.
10.Processes payments and provides receipts for each completed transaction.
11.Posts all payments and adjustments to the specified patient encounters in accordance with the current cash posting policy and procedure.
12.Reviews scan documentation to identify contractual amounts, denials or payment adjustments that require posting to patient's accounts.
13. Other duties as assigned.
EDUCATION AND EXPERIENCE
1.High school diploma or equivalent
2.Associate degree PREFERRED
3.Excellent organizational and time management skills
4.Strong team player
5.Ability to learn quickly, build and maintain long term relationships and work with minimal supervision.
6.Proficient computing skills including 10key by touch
7. High-level of accuracy and attention to detail, flexibility, and ability to attend to competing priorities in an effective and timely way, and prioritize effectively in team environment.
NOWLEDGE, SKILLS AND ABILITIES
- Knowledge of medical billing/collection practices
- Knowledge of computer programs
- Knowledge of business office procedures
- Knowledge of basic medical coding and third party operating procedures and practices
- Ability to operate a computer, basic office equipment and a multi-line telephone system
- Skill in answering a telephone in a pleasant and helpful manner
- Ability to read, understand and follow both oral and written instructions
- Ability to establish and maintain effective working relationships with patients, co-workers and the public
- Must be well organized and detail-oriented
ADDITIONAL QUALIFICATIONS
- Bilingual a plus (Spanish / English) preferred
RELATIONSHIP REPORTING
- Reports to the PFS Supervisor
PHYSICAL REQUIREMENTS
- Ability to sit, stand, walk or view a computer screen for extended periods of time
- Ability to perform repetitive hand and wrist motions for extended periods of time
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