Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. EOE
Status: Full Time
Hours: 12 - 10:30 (includes shift premium plus per stop delivery bonus)
Location: Lansing, MI
SUMMARY: Provides exceptional patient care by delivering, setting-up and providing instruction on the proper use and care of equipment in a compassionate and respectful manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Delivers and picks up equipment from homecare patients. Sets up equipment and instructs patients on the proper care and use of the equipment. Assists patients in solving problems regarding equipment use.
- Deliver and/or pick up, on average, 3-4 medical and/or standard beds per day with the potential for more than average on any given day.
- Loads and unloads equipment onto delivery vehicle. Verifies all equipment and additional stock is loaded before leaving for deliveries.
- Complete vehicle inspection and ensure vehicle meets policy guidelines.
- Makes contact with patient with estimated time of delivery.
- Review daily orders/deliveries and communicates with dispatch regarding necessary changes. Unless directed by dispatch, follows numerical delivery route. Dispatch must be notified of any route changes immediately.
- Completes, maintains and signs the drivers log on a daily basis.
- Logs in and updates driver management system as day progresses.
- Responds to emergency calls and new patient orders to deliver equipment as needed during regular business hours and during on-call rotation as defined by respective leadership.
- Complete and turn in all paperwork at the end of each workday.
- Notify manager if you suspect physical abuse, an unsafe home environment or unsanitary conditions while making a delivery.
- Follows the Medial Equipment Technician Work Instructions (DTWI001).
- Completes warehouse duties during slow periods.
- Cleans equipment as needed.
- Regular onsite attendance and punctuality.
- Responsible for delivery in all of Hart’s delivery area, not just home location.
- Wears Personal Protective Equipment (PPE) as required.
- Maintain an active chauffer’s license at all times.
- Other duties as requested by management.
Education and/or Experience - High school diploma or general education degree (GED).
- Previous DME experience or relevant experience preferred.
Skills & Abilities- Strong interpersonal and customer service skills.
- Ability to remain professional in stressful situations.
- Must be able to pass applicable background check for location.
- Drug Screen (DOT where applicable)
- Physical (DOT where applicable)
- TB Testing
- State Criminal
- State/National Sex Offender
- Office of Inspector General
- Have and maintain a valid Chauffer’s license.
- Working knowledge and comfort with smart phones.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions provided they do not pose an undue hardship on the Company.
Medical Equipment Technicians (MET) are required to deliver all home medical equipment for the position. If an MET has a restriction, they will be placed in an open position that can accommodate the restriction, provided there is an open position available and the employee meets the qualifications for the position. If the restriction can not be accommodated, they will follow the appropriate company leave policy.
- Regularly required to walk, talk and hear.
- Required to sit for periods of time in vehicle.
- Regularly stand and lift objects, including but not limited to, medical and standard beds, over the bed tables, wheelchairs, and concentrators, from 1” to 36” high with weights ranging from 10 lbs. – 100 lbs., occasionally up to 170 lbs. Objects will be carried from 1 to 350 ft. This includes possible travel up and down stairs, ramps or elevators.
- Frequently required to push or pull objects, including but not limited to, oxygen tanks, hydraulic lifts, and wheelchairs, weighing from 20 lbs. – 100 lbs. through various surfaces using dollies or carts.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Must be able to pass the Department of Transportation physical.
- All employees are required to work in a safe manner
- Wear PPE as required.
By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement.
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
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