Position Summary:
This position is responsible for delivering highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
- Essential Job Functions:
- Provide the highest quality of medical care to our patients.
- Participates in peer review, staff, quality assurance and other meetings with other health practitioners as required
- Participate and ensure that clinics are 365 days a year "survey ready"
- Assure that the clinic remains open for all scheduled hours.
- Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic.
- Respond as directed by regional management to correct any situations noted on the customer service surveys.
- Manage the clinic's inventory and order supplies to maintain cost effective clinical operations.
- Perform quality control on instrumentation as scheduled.
- Utilize the Company information systems as directed and in compliance with HIPAA regulations and Company policies.
- Support mentor program by being a resource and a role model.
- Keep nursing knowledge current by attending ongoing nursing (NP) education seminars.
- Provide coverage for other clinics in the region as needed, and as assigned by the regional management.
- Control costs at the clinics to meet the budgeted profitability goals
- Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs.
- Present a neat, well-groomed image, wearing a clean, white lab coat, closed toe shoes in compliance with The Little Clinic Dress Code.
- Participate in other operational duties and responsibilities as assigned by the regional management.