Duties:
• Triage and treat, as appropriate, minor work-related and non-work-related injuries and illnesses.
• Dispense over-the-counter and prescription medications in accordance with pre-established standing orders to employees with minor work-related and non-work-related concerns (back pain, headache, and pharyngitis).
• Provide on-site specimen/lab collection for employees presenting lab orders from their PCP.
• Perform COVID testing and report results to the state.
• Perform urine drug screening and breath alcohol testing in accordance with company protocol.
• Provide on-site assessment for strep pharyngitis, UTI, influenza, hyperglycemia, and hypoglycemia.
• Provide support and case management for both work-related and non-work-related conditions for the purposes of reducing illness and absenteeism.
• Coordinate second opinions for employees absent due to workers’ compensation or disability, as necessary in adherence with company protocols.
• Coordinate annual seasonal influenza vaccination program.
• Coordinate, plan, and deliver monthly health education seminars and general wellness events.
• Provide referrals for employees who need the attention of a primary care physician or specialist in adherence to company protocols.
• Perform on-site physical assessments (DOT, return to work, work-related injuries) as required
• Provide on-site patient education regarding illnesses, medications, treatments, etc.
• Work collaboratively with patients and their PCP/Specialist to facilitate early diagnosis and management of acute and chronic health problems.
• Administrative services provided to include:
o Maintain and revise, as needed, standardized procedures, protocols, and standing orders.
o Maintain adequate clinical supplies.
o Maintain Letter of Permit Exception with the New York Department of Health/CLIA required for lab testing provided on-site.
o Maintain patient medical records.
• Work collaboratively with the Benefits and Safety teams:
o To coordinate and plan health and wellness events and initiatives;
o To manage workers’ compensation claims;
o To expand clinic services and reach.
• Provide crisis management/intervention, as needed.
• Provide general medical advice to the Human Resources and Safety/Risk Management departments.
• Ensure the provision of prompt, appropriate clinical care to all patients in accordance with protocols, State regulations, and professional standards.
• Develop relationships with clinical providers in the area to provide backup clinical care.
• Ensure timely and appropriate problem resolution and follow-up to employees as required.
• Ensure all patients receive prompt, courteous, friendly, and professional attention to their needs and requests.
• Ensure onsite clinic facilities are neat, clean, and attractive.
• Develop and implement new administrative policies and procedures as needed to ensure the smooth operation of onsite clinics.
• Conduct yourself in an exemplary fashion to achieve goals.
• Ensure timely and appropriate problem resolution and follow-up with employees as required.
