Summary
The Retail Pharmacy Technician is an entry level position. Following a training period of approximately 3-4 weeks, the Technician should be able to decipher and enter orders on the computer, charge, fill orders, answer phones and doors, file, and stock the department. Delivery of emergency room prescriptions to patients as part of the meds to beds programs. Requires professional judgment and problem-solving skills.
Responsibilities
(35%) Fills and prepares prescriptions for final verification by pharmacist. Gathers insurance information and works with doctor's offices, nurses, and case workers to coordinate medication needs.
(35%) Enters prescriptions into the computer in an accurate and timely manner from in-person, fax, electronic, and telephone sources.
(30%) Pull medications, order medications, and restock the department. This will require conducting frequent and accurate inventory counts and making purchasing decisions on medications based upon par levels and anticipate future needs. Purchase medications utilizing the appropriate software programs and methods. Ensure that all supplies (labels, bottles, etc.) are adequately stocked to meet patient discharge needs.
Certifications and Licensures
- PHARM TECH: Pharmacy Technician Licensure
- Equivalent Experience: New hires and transfers before October 1, 2015 must possess a full technician license or limited pharmacy license through the state of Michigan. Effective October 1, 2015, all incumbents, new hires and transfers to this position must possess a pharmacy technician temporary, limited or full license through the state of Michigan. Individuals with a temporary license through the state of Michigan within 12 months of obtaining the temporary license.
Required Education
Education: High School Diploma or GED
Other Information
OTHER DUTIES AND RESPONSIBILITIES: Reconciles purchase orders with accounting software to accurately track department cost.
Packages and prepares prescriptions for shipping to consumer.
Assists retail consumers at outpatient window with drop-off/pick-up functions including non-cash purchases via cash register.
Files orders and answers phone.
Qualified to receive prescriptions by phone directly from physicians or nurses.
Create labels using the computer in an accurate and timely manner.
Order supplies using appropriate system (Infor/Lawson, Staples etc.)
Answer questions from nursing, case management, a physicians regarding co-payment & prescription costs for patients.
Processes prior authorizations in a timely manner.
Work with case management to assist patients without prescription insurance coverage. This includes running discharge prescriptions for the cash price, using A/R accounts, etc.
Receive drug deliveries from wholesaler.
Conduct accurate inventory counts and document all controlled substance dispenses in the controlled substance log books.
Remove and return recalled drugs from physical inventory when appropriate.
Perform other duties pertinent to position as requested by supervising pharmacist or pharmacy manager.
Equivalent Experience and Other Comments (Education)
EXPERIENCE, TRAINING AND SKILLS: Computer experience required.
Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required.
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Medical Terminology knowledge preferred. Hospital or Retail Pharmacy experience preferred.
Other Comments
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level:
Light. Must be able to occasionally (0?33% of the workday) lift or carry 11?20 lbs., frequently (34?66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
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