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POSITION SUMMARYThe Clinical Unit Supevisor is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of Medical-Surgical and Telemetry Nurisng care patient care. Reporting to the Nurse Manager of Medical Surgical Nursing, the Clinical Unit Supervisor has 12 hour accountability for organizing, planning, directing, coordinating, and providing high quality, individualized patient/family centered care based on the Watson Model of Care, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. The Clinical Unit Supervisor will promote the maximum growth and development of the employees and assure patient advocacy under the direction of the Nurse Manager and Director for Medical Surgical Nursing. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities.
ESSENTIAL DUTIES AND RESPONSIBILITIESPre-Opening Responsibilities- Attend Super User training for the Care Collaborative System.
- Participate in integrated testing for the Care Collaborative System.
- Assist in the Care Collaborative Systen training for new employees.
- Assist with unit set-up of equipment, supplies, patient rooms, etc.
- Assist with unit orientation of new employees.
- Assist with creating useful "How To" handouts for the Care Collaborative System.
- Any other duties as assigned by the Nurse Manager to assure the unit is ready for the hospital opening.
Post-Opening Responsibilities- Demonstrates positive interpersonal relationships while acting as the primary liaison to Medical Staff and other personnel.
- Demonstrates teamwork and collaboration with Care Management when facilitating the admission, transfer and discharge of patients.
- Anticipates staffing needs and moves proactively to respond to them.
- Assumes shift accountability by setting measurable goals and objectives so that sensitive, caring, optimum quality, and cost effective care is delivered in an environment of compassion, and respect through effective and efficient teamwork and rounding.
- Assigns patient beds based upon patient condition, physician orders, unit capacity, and available staffing.
- Determines appropriate assignments of unit personnel on each shift, by considering each employee's skills, abilities, competencies, experiences and expertise, given such factors as staffing ratio, patient census, acuity level, complexity of treatment and language needs.
- Assigns break times for each employee and relieves each licensed personnel for breaks in compliance with Title 22 regulations.
- Delivers direct patient care at times in response to the needs of the unit in accordance with the duties and responsibilities of a staff Registered Nurse.
- Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.
- Maintains a positive work environment, acts as a good role model for the staff and promotes service excellence that will maintain/improve customer satisfaction.
- Actively resolves complaints and/or conflicts involving patients, patients' visitors/families and physicians.
- Assists in the interview process of applicants for unit positions and makes recommendations to the Nurse Manager. Ensure that all new hires have competency and orientation packet completed within 90 days from start date.
- Contributes to the counseling process as directed by the Nurse Manager.
- Assist with the performance evaluation of employees and make recommendations as needed.
- Assists Nurse Manager in reviewing payroll in Kronos time for employees, including entering corrections as needed.
- Responsible for notifying Administration, Nurse Manager, House Supervisor and Risk Manager of risk events and follow up as appropriate.
- Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Nurse Manager.
- Maintains intimate knowledge of Medical Surgical and Telemetry policies and procedures and acts as a resource for the RN's on the units.
- Assits Unit Manger with Electronic schedule by balancing schedule per protocol.
POSITION REQUIREMENTSA. Education- Bachelor of Sciences degree in nursing (individuals hired without a BSN will be required to complete a degree program within 5 years of their hire date)
B. Qualifications/Experience- Minimum of three (3) years of clinical nursing experience in Medical / Surgical /Telemetry nursing with regard to regulatory guidelines and standard of practice; minimum one (1) year of Clinical Unit Supervisor experience. Internal candidates will be considered at managements discretion.
- Current California Nursing license
- Certification in Medical / Surgical Nursing preferred.
- Basic EKG Competence
C. Special Skills/Knowledge- Bilingual skills preferred (Spanish)
- Basic computer skills
- Current Basic Life Support (BLS)
- Current Advanced Cardiac Life Support (ACLS)
- Experience with Electronic Medical Record preferred
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