Would you like to own driving the revenue for a leader in cloud computing with state and local government customers? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services (AWS). Do you have the business acumen, relationships, government sales experience and the technical background necessary to help further establish Amazon as a leading cloud platform provider? Amazon Web Services is expanding in the U.S. Public Sector market, and this group within Amazon offers a creative, fast paced, entrepreneurial work environment where you'll be at the center of Amazon innovation. As an Account Manager within Amazon Web Services (AWS) you will have the opportunity to help drive the adoption and growth of emerging cloud-based technologies. More importantly, you'll help government customers transform their IT services and significantly improve the citizen experience. Your responsibilities will include developing and managing a growing customer base inside the Commonwealth of Pennsylvania. You will deepen business and technical relationships and launch new customer services by helping to define, identify and pursue key opportunities. This includes determining the most effective go-to-market strategies and collaborating with AWS Solution Architects, Partners, Legal, Marketing, Product, Capture/Contracts and Executive leadership. You will establish deep business and technical relationships through your knowledge of the customer's goals and environment. You will have day-to-day interactions with customers and our eco-system of partners (SI's and ISV's) that support these customers. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also have a demonstrated ability to think strategically about government priorities and technical challenges and to convey compelling technical solutions to them. The preferred location for this role is in Harrisburg, Pennsylvania where the majority of your customer base work live and play.
Key job responsibilities
In this role, you will:
- Drive revenue and market share in a defined Mid-Market region.
- Serve as a key member of the AWS Public Sector team, helping to advance our market and technical strategy.
- Articulate and implement strategic territory and account plans aligned to AWS's strategic direction. - Understand the technical considerations, certifications, and procurement processes specific to the public sector.
- Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for you customer.
- Work closely with customers to ensure that they understand relevant cloud use cases, are successful using AWS services, and are able to build the technical resources required to fully embrace cloud services.
- Understand the technical requirements of your customers and work closely with their IT development team(s) to guide the direction of our product offerings for developers.
- Collaborate with AWS's Legal team and others to manage complex contract negotiations.
- Maintain an accurate and robust pipeline and forecast of business opportunities.
- Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
- Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
- Accelerate customer adoption and ensure customer satisfaction.
- Expect moderate travel
A day in the life
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
About the team
For more information, visit
BASIC QUALIFICATIONS - 3+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
PREFERRED QUALIFICATIONS - Bachelor's degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
