Job Description
General Manager (Wausau, WI) Join the Feldco family, recognized as the Window, Siding, and Door Company in America by Window and Door Magazine. We're seeking a dynamic, results-oriented leader to fill the role of General Manager to spearhead our Cedar Rapids Sales & Operations Teams. As a key leader, you'll drive our sales team to produce and our operations teams to fulfill customer orders in a timely manner. You will work to accomplish these tasks while ensuring exceptional customer satisfaction and achieving sustainable growth.
Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10-time award winner! Why Choose Feldco? - Leadership: Join a company that's revolutionizing the home improvement market and setting industry standards.
- Growth: Be part of our exponential expansion into new markets, with ample opportunities for personal and professional advancement.
- Advancement: Benefit from internal promotions and external training programs to propel your career forward.
- Security: Enjoy the stability of a profitable company that prioritizes employee well-being and benefits.
- Professionalism: Contribute to our commitment to quality improvements and best-in-class operations.
- Teamwork: Collaborate with a supportive team dedicated to exceeding customer expectations.
- Benefits: Access comprehensive benefits including medical, dental, vision, life insurance, 401K, and generous paid time off.
Key Responsibilities: - Lead the Cedar Rapids office to maximize sales, profitability, and product quality, while prioritizing customer satisfaction.
- Thrive in a high-performance environment with aggressive growth goals, driving lead conversion and generating referral business.
- Manage, train, and develop a high-performing team, addressing performance issues and fostering a culture of excellence.
- Engage in hands-on business development and lead generation activities to supplement market growth.
- Recruit and oversee installation subcontractors to ensure quality and timely project completion.
- Maintain operational efficiency by managing personnel and implementing process improvements.
- Ensure compliance with governmental regulations and company policies, fostering a culture of integrity and excellence.
- Serve as a liaison for both external and internal customers, resolving issues promptly and professionally.
- Exceed departmental goals and uphold company standards of excellence.
Qualifications: - Highly motivated with a minimum of five years of systematic sales experience.
- Demonstrated success in sales management, with a minimum of two years of experience.
- Knowledge of home remodeling or construction preferred, with an entrepreneurial mindset.
- Strong business acumen and problem-solving skills, with a focus on customer satisfaction.
- Excellent communication skills, both verbal and written, with the ability to collaborate across teams.
- Proven ability to manage projects and follow through with structured action.
- Flexibility to work evenings, weekends, and holidays as needed to meet business demands.
