The Opportunity:
The ideal candidate will manage, in partnership with the Regional Manager and local store team, ongoing development of the multiple counter teams at multiple retailer location (SAKS, NEIMAN MARCUS, NORDSTROM, BERGDORF GOODMAN, etc.), while building strong relationships and team spirit across the business with each store management. In this role the primary accountability is to drive sales and brand customer experience in the Tri State area (Bergen County, Willowbrook, White Plains, Huntington, American Dream, Garden State Plaza, Paramus, Westchester, & Short Hills)
What you'll get to do:
People:
- Motivate and coach Counter teams to deliver on-brand experience and excel in product knowledge (through regular trainings) and use of clienteling strategies.
- Onboard and train new hires.
- Facilitate local events and masterclasses, in partnership with KAM, marketing and education teams to develop concept, ROI and event materials and activations.
- Partner with Counter Manager, Regional Managers, and Human Resources to resolve any employee relations situations
- Embody BYREDO values through proper grooming, language/storytelling and behaviors to deliver a unique, on-brand client experience.
- Build & maintain strong team culture between retailer’s employees working on BYREDO and BYREDO’s dedicated employees, ensuring smooth customer experience.
- Optimize store schedule, organizing and planning activities to ensure maximization of resources.
- Support in preparation and delivery of daily briefings, sharing and explaining store performance + sales targets to the team.
- Maintain knowledge of key competitors and industry trends and train the team on the key factors.
- Communicate any information relevant to BYREDO market, events, promotion, etc.
- Provide feedback to floor management on store performance, events, opportunities, etc.
Operations:
- Personally contribute to achievement of sales (retailer sell out) budget & KPIs in each location by being present in store, leading by example, selling and coaching teams to meet/exceed sell-out targets.
- Track and maintain regional budget for samples, testers, POSM, events, and freelance spend in addition to personal T&E spend to remain within budget in all areas.
- Prepare and execute seasonal strategies with RSM and Store Management to identify and prioritize opportunities: retail events, outreach opportunities, brand new product launches, local events etc.
- Contribute to daily/weekly/monthly business analysis and reporting as requested.
- Partner with the RSM on the development and implementation of local action plans to achieve sales goals.
- Ensure compliance with all BYREDO policies and procedures.
We'd love to meet you if you have:
- At least 3 years’ experience in Luxury Goods, Beauty, and/or Fashion
- Expertise in retailer clienteling tools, leveraging to improve client experience and reach sales target
- Highly proficient in MS Excel, Word, and PowerPoint
- Very strong organizational and detail skills
- Makes operational decisions and executes accordingly
- Takes initiative and has excellent communication and follow up skills
- Takes a collaborative and proactive approach, leading by example
- Demonstrates willingness to learn and grow
- Possess a strong analytical and creative process
- Experience/relationships with some, or all, of the following partners: Nordstrom, Neiman Marcus, Saks, Bloomingdales, and/ or Holt Renfrew
Compensation:
As required by New York State's salary transparency law, effective November 2022, the expected base salary for this position ranges from $90,000 - $100,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.
EEOC:
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
Diversity, Equity, and Inclusion Commitment:
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
About Puig:
Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.
Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.
At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.
