National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions.
Job Title: Sales Coordinator and Pricing Specialist
Location: Orlando, Florida
Department: Airline Sales
Reports To: Contract Administrator
FLSA Status: Exempt
Summary: The Sales Coordinator and Pricing Specialist will support the airline sales team by coordinating sales activities, managing pricing strategies, and utilizing Salesforce to enhance customer relationships and sales processes. This role requires a blend of analytical skills, attention to detail, and excellent communication abilities to ensure the effectiveness and efficiency of sales operations.
Essential Functions:
Assist the sales team with day-to-day sales activities and administrative tasks.
Coordinate sales meetings, presentations, and travel arrangements.
Maintain and update customer databases and sales records.
Prepare and distribute sales reports and performance metrics.
Develop and manage competitive pricing strategies for airline services.
Conduct market research to understand industry trends and competitor pricing.
Collaborate with the sales team to create pricing models and proposals.
Analyze pricing data to recommend adjustments and optimize revenue. Utilize Salesforce to manage customer relationships and sales processes.
Ensure data accuracy and integrity within the Salesforce system.
Generate reports and dashboards to track sales performance and opportunities.
Train and support sales team members in using Salesforce effectively.
Build and maintain strong relationships with customers and partners.
Address customer inquiries and resolve issues promptly and professionally.
Coordinate with other departments to ensure seamless customer service.
Assist in the development of sales materials, presentations, and proposals.
Coordinate promotional activities and campaigns to drive sales.
Support the implementation of sales initiatives and strategies.
Qualifications, Experience & Skills:
Bachelor’s degree in business administration, Marketing, or a related field.
Minimum of 1 year of experience in sales coordination, pricing, or a related role.
Proficiency in Salesforce and other CRM software.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational and time management skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred Qualifications:
Experience in the airline industry or a related field.
Knowledge of airline pricing and revenue management.
Familiarity with market research and competitive analysis.
Travel Requirements:
May travel up to 30% including domestic/international travel.
Must have a valid passport for international travel without any restrictions.
The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.
National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.
National Airlines requires all team members to complete a record in National’s Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.
