Role: ServiceNow Architect
Job Type: Full Time
Location: Auburn Hills, MI (Onsite)
Job Description
- ServiceNow Certified Technical Architect (CTA) and/or ServiceNow CSM (Customer Service Management) experience Integrations.
- Experience on Customer Service Management (CSM) OR ServiceNow Certified Technical Architect
- Service Portal, CSM, Next UI Framework, Integration Hub
- Experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer
- Experience on designing best fit solutions using ServiceNow capabilities.
- Experience in designing Integration architecture with ServiceNow.
- Experience in leveraging ServiceNow best practices in designing solutions.
- Good to have experience on ServiceNow Sourcing & Procurement, HRSD, CMDB, Hardware, Software Asset Management, Discovery, Service Mapping and event Management.
Knowledge of ITIL processes
