Manage external partners including Managed Service Providers support collaborative applications, telecommunications, network/server infrastructure, data center, audio/video, and client device services, Globally.
Manage all IT Infrastructure including network devices, servers, data storage, client computing devices, and data centers across all 20 Global locations.
Ensure our systems and data are secure. Perform and monitor backups of all systems and provide data recovery services
Manage collaboration software services and systems. Systems include O365 email, file sharing, web conferencing, instant messaging, and web 2.0 applications
Requirements
Several years leading a mixed IT infrastructure team;
Cisco Network Equipment including firewalls,
Mixed telecom systems
O365, MS Defender, Intune for IAM
Experience supporting a tiered service desk
Multiple Locations Available:
Nashville, TN
Toronto, ON
Grand Rapids, MI