Welcome to Person First, Patient Second healthcare
Welcome Health is a new medical group dedicated to transforming care for older adults. Our model of care is grounded in three principles: 1) Convenience – we make house calls and see patients via telemedicine. 2) Welcome Health only treats Medicare eligible seniors. 3) Our model is grounded in the science of geriatric medicine. We are seeking a Territory Developer to promote Welcome Health and drive patient enrollment growth.
The Territory Developer is Welcome Health’s representative in the community and is responsible for achieving goals
and improving Welcome Health’s enrollment growth objectives. Working closely with clinicians and management to develop/maintain/deepen relationships with key business leaders, community-based organizations, and providers, ultimately ensuring all efforts are directed towards building enrollment.
Responsibilities
· Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
· Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers, or living
communities to share the Welcome Health value proposition.
· Plans, coordinates, and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 65 and older).
· Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers,
senior housing managers, senior centers, and related community providers to keep Welcome Health as their top provider choice for senior healthcare when referring patients to a primary care physician.
· Leverage’s marketing and sales tools to identify solutions and sell to new customers.
· Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., HubSpot).
· Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model.
· Strictly adheres to compliance and regulatory requirements.
· Performs other related duties as assigned.
Qualifications
· Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment
· Demonstrated knowledge of, and expertise in, negotiation, probing skills, closing skills and handling objections.
· Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (HubSpot) plus a
variety of other word-processing, spreadsheet, database, e-mail and presentation software.
· Excellent interpersonal and problem-solving skills. Must have the patience and ability to engage seniors in
conversation.
· Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)
· Must have the ability to be flexible and creative in dealing with the senior population.
· Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target
market and their caregivers.
· Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy.
· Spoken and written fluency in English.
· Bilingual is a plus (Spanish, Korean, Vietnamese, Mandarin, Armenian, etc.)
· Ability and willingness to travel locally.
· This position required the use and exercise of independent judgment.
Education and Experience Criteria
· HS Diploma or equivalent
· A minimum of three (3) years of successful sales experience. It is preferred that experience include three (3) years of business-to-business.
· Experience working with seniors is a plus, as is a general understanding of Medicare Advantage.
· Relevant sales experience with establishing and maintaining relationships with business/vendor partners.
· Experience in tele-sales to input sales data into a computer while on the telephone with a customer.
· A valid Class C or D or State equivalent driver's license, issued by the State of current employment required.
Welcome Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
