Role – ServiceNow ITOM Developer/Architect
Location – Mclean, VA/Plano, TX (day one onsite, 3 days onsite in a week)
Job Description:
Must Have Experience
- Experienced in implementation of ITOM solutions using industry best practices.
- Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.
- Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.
- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
- 3rd party software integrations with ServiceNow
- Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
- MID Server management experience
- Experience in multiple ServiceNow implementations
