Company Description
VaVia provides a smart, easy solution for construction waste disposal in Nashville, TN. We help customers complete their projects on-time and on-budget by removing excess items and restoring order to their spaces. Our goal is to make the process easy for our clients, with a focus on customer satisfaction. We are obsessed with delivering a great customer experience!
Role Description
This is a full-time on-site role for an Office/Dispatch Assistant at VaVia. The Office/Dispatch Assistant will be responsible for communication with customers, providing administrative assistance, offering excellent customer service, assisting with basic accounting tasks, and handling office administration duties.
Duties
- Answering incoming calls
- Entering work orders that are delivered via cellphone/text
- Dispatching drivers throughout day
- Resolve driver/customer issues
- Entering/paying weekly and monthly waste invoices
- Posting checks
- Posting ACH payments
- Bank deposits
- Managing accounts receivables
- Quickbooks journal entries
- End of Day dispatch for following day
Qualifications
- Quickbooks, GSuite and Excel proficiency a plus
- Communication and Customer Service skills
- Administrative Assistance and Office Administration skills
- Basic knowledge of Accounting
- Excellent organizational and time management skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office and other office software
- Experience in a similar role is a plus