Responsibilities:
Provide professional and friendly support and problem solving in person, by phone and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects.
Requirements:
College graduate
Excellent interpersonal skills
Ability to develop good rapport, enjoy working with people
Excellent written and verbal skills
Strong problem solving, organization and analytical skills
Ability to work independently, with team and with clients in a professional manner
Superb client management, expectation management, negotiation, and conflict resolution skills
Excellent organization, initiative, follow-up, and communication skills
Strong motivation to exceed goals
Enthusiasm for technology and creative solutions
Ability to work flexible hours
Prior IT support experience
Self-starter and self-motivated
Eagerness to learn
Benefits:
Friendly, fast-paced working environment
Great opportunity to work closely with experienced IT consultants
Exposure to wide variety of cutting edge technologies.
Opportunity to share and act on innovative ideas.
Compensation:
Competitive salary, incentive bonus and health care benefits.
We are located in downtown Boston and Cambridge within a fun shared office space for startups. This is a great opportunity for a recent college grad or someone with a few years of experience. If you are interested in being part of a great team, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!
