Department: Ambulatory Business Ops
FTE: 1.00
Full Time
Shift: Days
Position Summary:
Perform a variety of educational, training and consultation duties in support of operations within area of expertise; coordinate, monitor and research a variety of training materials, programs and projects. Ensures adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Detailed responsibilities:
TRAINING - Design, develop and implement training programs that build employee skills and capabilities to enhance employee performance and productivity
PROGRAM ASSESSMENT - Conduct program need assessments; develop and/or select appropriate course, material and delivery methods; organize and implement training programs to include orientation programs and in-services
CONSULTANT - Act as a consultant and liaison to hospital staff, managers, and departments; provide assistance and ensure customer satisfaction by providing quality service
REPORTS - Prepare, maintain and distribute a variety of reports; may implement cost effective methods and maintain records of programs and services provided
NEEDS ASSESSMENT - Analyze, assess and evaluate department specific needs utilizing designed tools that adhere to current professional standards and procedures
DEVELOPMENT - Attend and participate in professional meetings and committees; stay abreast of new trends and innovations
RELATED WORK - Perform related duties and responsibilities as required
Qualifications Related Education and Experience may be substituted for one another on a year for year basis.
Education:
Essential:
Bachelor's Degree
Education specialization:
Essential:
Related Discipline
Experience:
Essential:
No minimum experience required
Nonessential:
No preferred experience
Credentials:
Essential:
Not Applicable/Not Required
Physical Conditions:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working conditions:
Essential:
No or min hazard, physical risk, office environment
Department: Education