Job Description
Job Summary: The incumbent Business Analyst will play a pivotal role in addressing identified issues within the Office of Vocational Rehabilitation’s (OVR) data management system in the Commonwealth Workforce Development System (CWDS). This position involves developing solutions, creating an overall plan, and building necessary reports. The primary focus areas include improving data management practices, tracking Measurable Skills Gains (MSG), and Credential Attainment. Additionally, the Business Analyst will work on integrating the Pre-ETS (Pre-Employment Transition Services) system with the existing VR system.
Responsibilities:
1.Data Solutions Development:
o Collaborate closely with the OVR team to assess the current state of data management and reporting in CWDS.
o Develop a comprehensive plan to address identified issues and enhance data management practices.
o Propose solutions to streamline processes and improve accuracy.
2.Reporting and Analysis:
o Create standard and ad hoc reports based on OVR’s reporting needs.
o Design report templates and generate reports as required.
o Focus on accurate tracking of MSG and Credential Attainment.
o Investigate and address flaws in the current CWDS tracker system.
3.Integration of Pre-ETS System:
o Analyze the separation between the Pre-ETS system and the existing VR system.
o Propose strategies to integrate the two systems effectively.
o Streamline the financial system and address issues arising from the switch to Pre-ETS 2.0.
Deliverables:
1.A comprehensive plan for improving OVR’s data management in CWDS.
2.Standard and ad hoc reports as needed by OVR.
3.A revised system for tracking Measurable Skills Gains and Credential Attainment.
4.A plan for integrating the Pre-ETS and Vocational Rehabilitation systems.
The incumbent has advanced analytical lead responsibility for the following activities within the assigned project.
The incumbent must have advanced business analytical skills, leadership abilities, and be able to perform the following activities:
• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis
• Facilitate Joint Application Development (JAD) or Detail Design Sessions (DDS) facilitation
• Document business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with business partner and IT administrator resource
• Engage as Liaison between business partner agency and information technology (IT) staff including Project Manager and internal/vendor development staff. Possess the ability to interact with various staff levels including senior executive managers.
• Collect, analyze, and document business requirements, business rules, processes, and legislation and generate functional and system requirements documentation required for system development.
• Involved in planning and coordinate overall testing efforts to include test plan, creation, and execution of test scenarios for system integration testing (SIT) and User Acceptance Testing (UAT).
• Orchestra coordination and execution of Training Plan including development of training materials, quick reference guides, and standard operating procedures manuals.
• Use specialized software for creation and management of system application documentation, tracking system changes, tracking reported bugs, creation of Test Plans, Test Suites, Test Cases
• Ensure compliance with all applicable Commonwealth information technology policies and EBR-DC guidelines, security, and related standards.
• Analyze legislation or other business documentation to determine any necessary IT system or business process changes that are required.
• Ensures proper escalation to appropriate management of issues and potential project risks including compliance risks or limitations of available information technology services risks impacting development completion or impacts to schedules
• Other related Application Lifecycle Management (ALM) activities related to the Business Analyst functions.
• Evaluate and analyze complex business processes and determine how the information can be relayed in individual parts.
• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis and complete comprehensive documentation outlining findings.
• Execute systematic problem-solving activities by ensuring that issues are reviewed and evaluated based on relevant criteria impacting decision and outcomes.
• Ability to manage multiple projects and tasks at the same time while ensuring focus on completing quality activities and meeting timelines for each.
• As business partner ‘Business Owner’ define and classify problems, evaluating possible outcomes, and recommending proposed solutions.
• Exhibit effective oral and written communication skills ensuring that proper levels of details are relayed depending on the audience as interaction with peers, managers, and executive management will be required.
• Exhibit ability to work both independently and develop relationships with cross-functional team of resources.
• Plan, coordinate and facilitate internal business partner session reviews of existing system functionality and potential new system enhancements and/or system requirements.
• Analyze business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with OVR/WF and Agency business partner administrator and management resources.
• Interact and provide as needed updates/presentations/reports for OVR/WF Executive, Administrative and management staff.
• Manage interpersonal and Team Building efforts for OVR/WF business partner staff.
