Job Summary:
A leading organization in the entertainment industry is seeking a highly effective Supervisor to join the Substance Testing Program (STP) department. The Supervisor will be responsible for overseeing the daily activities of the STP staff, ensuring compliance with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations, state requirements, and industry contracts. This role involves managing staff workflows, overseeing testing processes, and supporting the implementation of programs and procedures to serve both employers and industry professionals.
Key Responsibilities:
- Maintain confidentiality at all times.
- Oversee daily operations of the Substance Testing Program.
- Ensure compliance with government and regulatory agencies (DOT, FMCSA, DMV, CHP, FCRA, etc.).
- Evaluate, create, and update STP procedures in line with state and federal regulations.
- Structure STP staff workflows for accurate and timely task completion.
- Engage with staff to communicate department goals, provide training, and assist with troubleshooting.
- Review and approve staff time-off requests and timecards; escalate issues to STP Associate Manager as needed.
- Identify and implement additional customer and staff training opportunities.
- Conduct one-on-one meetings with staff to address concerns and tailor growth plans.
- Perform random drug and alcohol testing selections per DOT-FMCSA regulations.
- Oversee follow-up testing schedules in compliance with DOT-FMCSA regulations.
- Compile and review semi-annual and annual consortium Management Information System (MIS) reports.
- Finalize and approve STP-specific billing items processed by the STP Coordinator.
- Assist employers with the DOT audit process.
- Report department status, including concerns, accomplishments, and exemplary staff performance, to the STP Associate Manager.
- Oversee and assist with various projects as requested by the STP Associate Manager.
Ideal Candidate Qualifications:
- Excellent analytical and comprehension skills, with the ability to explain complex information in lay terms.
- Outstanding attention to detail.
- Comfort working in a fast-paced environment, with flexibility to pivot when new priorities arise.
- Ability to prioritize tasks to ensure regulatory compliance and smooth department operation.
- Self-starter attitude, actively seeking additional information and direction as needed.
- Effective organization and time management skills.
- Excellent verbal and written communication, interpersonal, leadership, and problem-solving skills.
- Demonstrated change-management strategies to build staff and department resiliency.
- Strong collaborator who thrives in a team-oriented environment.
- Leadership and accountability while collaborating with others.
- Strong team-building and staff development strategies.
- Computer proficiency in MS Office.
- Strong knowledge of DOT and FMCSA regulations, including responsibilities of a Consortium/Third Party Administrator preferred.
- Knowledge of the Motion Picture and Television Industry preferred.
Education/Experience Requirements:
- Education and/or experience equivalent to a Bachelor's degree required.
- Minimum of 5 years of office experience required.
- Experience with regulatory compliance, specifically in drug and alcohol testing, preferred.
- Experience in Transportation within the Motion Picture and Television Industry preferred.
- Previous supervisory experience preferred.
Status: Full-Time
Salary: $75,000-$85,000 annually
Physical Requirements/Work Environment:
This position is full-time, on-site at a facility in Burbank, California.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
