Job Title: ServiceNow Architect (ITAM/ITOM)
Location: Remote
Type: Contract
Summary: We are seeking an experienced ServiceNow Architect with a strong background in IT Asset Management (ITAM) and IT Operations Management (ITOM). The ideal candidate will play a pivotal role in designing, implementing, and optimizing ServiceNow solutions that align with our clients' strategic goals. This is a unique opportunity to lead complex projects, drive technological innovation, and make a significant impact.
Key Responsibilities:
- Design and architect comprehensive ServiceNow solutions focusing on ITAM and ITOM modules.
- Lead the implementation and integration of ServiceNow ITAM and ITOM solutions across various environments.
- Collaborate with clients to gather requirements, define technical specifications, and develop strategic roadmaps.
- Provide expert guidance on best practices, system configurations, and process improvements.
- Mentor and support junior team members, fostering a culture of knowledge sharing and continuous learning.
Qualifications/Experience:
- Extensive experience as a ServiceNow Architect, with a strong focus on ITAM and ITOM modules.
- Proven track record of successfully designing and implementing ServiceNow solutions in complex environments.
- In-depth knowledge of ServiceNow platform capabilities, including CMDB, Discovery, Service Mapping, and Orchestration.
- Excellent problem-solving skills, with the ability to think strategically and execute methodically.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders.
- ServiceNow certifications (CSA, CIS-ITAM, CIS-ITOM) are highly desirable.