Global brands trust eGain knowledge management software to improve customer experience and reduce service cost by automating customer engagement and empowering employees. Top rated by Gartner, the eGain Knowledge Hub orchestrates AI and experts to deliver trusted answers to our client’s customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Job Title: UI Engineer
Location: Sunnyvale, CA
Experience: 5 to 7 years
Job Summary
We are looking for a highly skilled and creative individual with a passion for web development and an eye for detail
Duties/Responsibilities
- Design and develop user-friendly and visually appealing front-end interfaces in a cross-platform, cross-browser environment.
- Collaborate with cross-functional teams to understand project requirements and translate them into functional and technical specifications
- Create and maintain high-quality, reusable, and efficient code that adheres to industry standards
- Optimize web pages for maximum speed and scalability
- Implement and maintain responsive design principles to ensure a seamless user experience across all devices
- Stay up-to-date with emerging trends and technologies in web development, and make recommendations for implementation
- Troubleshoot and debug technical issues as needed
- Work closely with designers to ensure the visual design is translated accurately into the final product
- Collaborate with backend developers to integrate front-end components with server-side logic
- Ensure the technical feasibility of UI/UX designs and proactively identify and address any potential roadblocks
- Continuously test and optimize web pages to improve performance and user experience
- Adhere to project timelines and deliver high-quality work within designated deadlines
- Communicate project updates and progress to team members and stakeholders
- Maintain and update existing front-end codebases as needed
Education and Experience
- Bachelor's or Master's degree, preferably in Computer Science or a related field, or equivalent work experience.
- A minimum of 2 years of experience in web development.
- Proficiency in ES6, TypeScript, JavaScript, CSS3, SASS, and HTML5.
- A solid understanding of JavaScript and CSS libraries and frameworks, including VueJS, React, Redux, and Bootstrap.
- Familiarity with development tools such as GitHub, Webpack, NPM/Yarn, etc.
Our Hiring Process is “Easy with eGain”
Step 1: Written test (should take roughly 120 minutes of your time)
- Aptitude section
- Functional section
We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.
Step 2: Panel interview (max 60 minutes)
Next Step
Email your resumé to achille@egain.com with the position title “UI Engineer” in the email subject.
Compensation
- The base salary range is $110,000 to $180,000. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
- Performance-based bonuses are tied to individual and company performance.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Restricted stock or stock option grants, subject to company policies and performance.
Please note that the compensation package can vary based on the candidate’s qualifications and experience level.
