Date Posted: 08/22/2024
Hiring Organization: Rose International
Position Number: 469751
Job Title: Application Support
Job Location: Dallas, TX, USA, 75202
Work Model: Hybrid
Shift: 9a-5p CST M-F; 2-3 days a week in office
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate($): 30.00
Max Hourly Rate($): 36.00
Must Have Skills/Attributes: DATA MANAGEMENT, JIRA, PowerBI, Tableau
Job Description
***Only qualified Application Support candidates located near the Dallas, TX area to be considered due to the position requiring an onsite presence***
Our client is looking to fill an Application Support position to deliver end users support on technical, procedural and process support for assigned functional areas including but not limited to user training, support; design and write applications, troubleshooting applications and software for all internal clients enterprise wide.
Qualifications:
• Minimum 3 years of experience with process development and tooling implementation, preferably vendor management tools
• Knowledge of data management platforms and digital analytics tools supporting our Marketing Efforts such as PowerBI, and Tableau
• Experience with Agile Project Management and tools such as iTrack and JIRA
• General knowledge of Vendor management within Marketing category
• Ability to determine project scope and objectives and ensure alignment across multiple groups within the organization
• Strong project management skills with the ability to control constraints such as scope, schedule, cost, quality, and risks
• Ability to pick up technical skills quickly related to workflow management software and analytics tools
• Excellent at managing relationships with multiple clients and vendors to ensure positive collaboration and alignment throughout a project's lifecycle
• Experience in writing training documentation and presenting complex material to large audiences
Roles & Responsibilities:
• Participates in the review and definition of functional areas, processes and procedures regarding requirements, organization and flow of data, methods and forms
• Provides problem resolution; Communicates and recommends complex business process, procedures and diverse information to resolve customer issues
• Provides systems and programming support to functional areas
• Provides knowledge transfer and supports users on installed software
• Assists in design/modification of business rules for software
• Writes and maintains user documentation
• Installs software packages; data conversion; and package maintenance
• Ability to act as the single point of contact in application environment support for all stakeholders
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
