Focus: Technology
Location: New York, NY
Reports To: Executive Producer / Digital Producer
FSLA: Non-Exempt
WHO WE ARE
We are a globally connected creative production business specializing in content creation, digital, print, broadcast and transcreation. We have a diverse team of makers who bring creativity to production. They care deeply about their clients’ brands and collaborate with them to make their creative ideas into meaningful executions. With each project,
we create new, imaginative ways to solve client challenges and inspire those around us. We mix magic and efficiency, art and precision, to create 360° custom solutions.
With 20+ offices and over 1,300 makers around the world, we provide a global network with local expertise to ensure everything we produce creates connections and drives action.
YOUR ROLE
A Digital Production Coordinator at Craft NY is responsible for collaborating with cross-functional teams to support the development, production and delivery of digital tactics. This includes (but not limited to) HTML5 banners, website builds, emails, image ads and social AR filters. You will develop deep understanding of digital processes and requirements to guide internal and client teams through project lifecycles.
YOUR RESPONSIBILITIES
Role-Based
- Work directly with client teams to understand the overall business objectives and strategies
- Manage developers, designers and quality assurance teams to ensure execution and delivery of various digital deliverables
- Proactively balance scope, time, cost, process, risk and quality across all projects
- Manage client and partner relationships from inception to launch by conducting regular calls, monitoring and escalating project risks, soliciting client/partner feedback, making modifications to deliverables
- Identify and mitigate any issues that can delay the timeline or increase costs of a project
- Manage third party vendors or offshore partners as necessary in the delivery of projects, including gathering estimates
Desired Qualities
- Highly organized with great attention to detail
- Calm and solution focused
- Desire for growth (for individual and team)
- Eagerness to learn new skills
- Proactive problem solver
- Enthusiasm to work in a fast-paced agency environment
- Understand and respect of points of view (for team, client and account)
- Strong interest in creative best practices and emerging technologies
REQUIRED SKILLS
- 0-1+ years experience in digital production
- Excellent communication skills
- Experience building project plans and/or timelines
- Effective negotiation and conflict management skills
- Capable of managing multiple projects in parallel
- Ability to work independently and in teams
- A team player who can take initiative
- Willingness to work flexible hours, including late nights & weekends on occasion when the project schedule demands
- JIRA experience is a plus
- Agency experience is a plus
Salary range: $50,000 - $55,000 + overtime