Job Summary
Oversees the quality assurance programs and activities within the manufacturing processes of the organization, ensuring that products meet established quality standards and customer expectations.
Job Duties
- Administer and enforce policies and programs to ensure that manufacturing processes and products adhere to established quality standards.
- Develop, implement, and manage the organization's quality management system, monitoring progress against strategic quality-related goals.
- Lead a team of quality analysts and inspectors to collect data, identify potential quality issues, evaluate the quality of raw materials, components, and in-progress goods, and implement corrective actions.
- Lead teams including production, engineering, and procurement departments to determine true root cause and eliminate quality issues with corrective action.
- Conduct regular audits of manufacturing processes to ensure compliance with internal and external standards.
- Facilitate continuous improvement initiatives, soliciting feedback from internal teams and external customers.
- Ensure all quality-related documents are completed accurately and maintained in an organized manner.
- Adhere to and promote 5S standards, ensuring a clean and organized work environment.
- Comply with all Safety, Environmental, and Quality policies and procedures.
- Perform other duties as assigned.
Experience and Education
- Comprehensive knowledge of quality assurance concepts and principles within a manufacturing environment.
- Proven experience in performing complex tasks and managing quality processes in a manufacturing setting.
- Strong leadership skills with the ability to direct and manage the work of other employees, making personnel decisions as needed.
- Experience in administering established policies and procedures with some involvement in budgeting, strategic planning, and procedural changes.
- Typically requires a bachelor's degree in Engineering, Manufacturing, or a related field and at least 6 years of relevant experience.
Competencies/ Skills
- Strong verbal and written communication skills.
- Ability to work collaboratively as part of a team.
- Effective management and leadership skills.
- Proficient in problem/situation analysis and decision-making.
- Ability to build and maintain collaborative relationships across departments.
- Strong analytical thinking and attention to detail.
- Sound judgement and the ability to make well-informed decisions.