Role: MES Product Support
Location: Santa Clara, CA (Onsite from Day 1)
Job Type: Contract
Client Notes:
Onsite, in-depth exposure with Manufacturing Execution System, working as business analyst, working experience in R&D lab in semiconductor industry, excellent communication skills, might have some travel needs.
Experience: 5-7 years
Travel: 10%
Key Responsibilities:
- Responsible for developing end-to-end digital operational process flow to effectively run Semiconductor R & D Lab.
- Acts as a business Analyst for R & D Lab Operations teams, supporting mainly, but not limited to, MES (Manufacturing Execution System).
- Assess the business requirement and work with BPA/End users to review/streamline the requirement to deliver business value.
- Configure MES System to meet business needs.
- Document and maintain MES Modelling process.
- Collaborates with IT portfolio managers, PM & customers to co-develop a MES roadmap and drive products and features from concept to launch in a fast-paced environment.
- Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
- Works with user-focused groups to define the self-service user experience, support, and monitoring for customers.
- Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
- Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
- Leads the product functional design process based on an intimate knowledge of the users and technology.
- Define and write/review the Functional process document (FS) in line with the BPD/BRD.
- Present the FS to Technical architect for them to complete the design.
- Review and approve the technical design working with Business.
- Support the functional architecture for multiple processes in a semiconductor lab.
- To Support Global business per their time zones.
- Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope.
- Review the UAT test case and work with business and execution team closely to complete the UAT.
Qualification / Skills:
- Fluent in English Writing, Listening. Balance of technical knowledge and business acumen.
- Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.
- Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
- Proven experience in / Functional Knowledge of an MES system, FactoryWorks MES would be an advantage.
- Prior working experience in semiconductor industry or semiconductor knowledge will be preferred.
Education & Experience:
- Bachelor’s degree and at least a year of product or project development experience.
- Experience of working on a MES solution and /or Semiconductor space.
- Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles.
- Experience successfully driving end-to-end delivery of data and intelligence solutions, including a wide variety of mechanisms, e.g., dashboards, APIs, real time alerts, etc.
