OVERVIEW
The primary responsibility of this role is to evaluate and render a decision on new merchant applications within Fortis’s Credit/Underwriting policy to minimize monetary losses associated with financial, compliance, and fraud risks. The Underwriter is proactive, results oriented and is expected to be able to work independently, to conduct moderate to complex risk analyses, and to present the findings to the management team. This role requires analytical and problem-solving skills, attention to details, and effective communication skills. This position will work closely with the sales team.
ESSENTIAL DUTIES
- Process applications and make decisions based on consumer credit reports, business financial condition, know-your-customer (KYC) and other information.
- Review the merchant's application, credit report and background report and ultimately approve or decline that application based on all the information obtained.
- Verify all application information through cross reference checks, review business financials to assess credit worthiness of applicant, review merchant websites for compliance, business types and product verification, perform additional searches, reference checks, and bank verifications as necessary.
- Review high risk or questionable applications with management.
- Assist the department Director with updating documentation and credit policies and distributing them within the organization, as well as training the sales organization when necessary.
- Ensure all files have all required documentation uploaded to database and conduct quality assurance audits for approved applications.
- Act as a backup to the Account Boarding and Changes department.
- Assist with special projects, i.e., conversions and other operational priorities as needed.
- Handle outbound and inbound contacts with courtesy, integrity and in a professional manner
- Perform other duties as assigned
Job Requirements
QUALIFICATIONS
Four-year degree preferred or equivalent work experience
Experience utilizing systems within the payments industry to identify and mitigate risk related to merchant processing.
Strong relationship management and written and verbal communications skills
Ability to work in fast paced environment.
Possesses a sense of urgency to meet client expectations
Collaborative and results-driven problem solver
Ability to look at situations from several points of view and craft solutions and responses
3+ years’ experience in the Credit Card/Merchant Processing industry.
Knowledge of Payment processing preferred
