ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Sr Systems & Network Engineer will participate in the delivery, implementation, and maintenance of system and network solutions to support continuous operations and its affiliated companies.
From design to operations, this person will be an integral part of the gathering of network requirements, development of planning and design documents, and the implementation of solutions to support company needs.
Will be responsible for the performance and availability of server & network services including monitoring, installing, testing, maintaining, troubleshooting, securing server & network equipment and facilities.
Because they are a multi-national corporation operating around the clock in one place or another, he/she must also be willing to be on-call to provide support and scheduled off-hour maintenance services in a 24x7 environment as necessary.
- Design and deploy functional networks (LAN, WLAN, WAN).
- Experienced in Installation setup and configuration of switches and LAN devices with VLAN routing and switching.
- Experienced in Configuring and installing servers and SANs.
- Expertise in VMWare implementation and maintenance.
- Expertise in SRA implementation and maintenance over VMWare.
- Experience in working with Sonicwall Firewalls and SMA.
- Experience setting up site to site and client server VPN systems.
- Experience working with Microsoft 365, Amazon Web Services EC2.
- Coordinate with OEM vendors like Dell, Cisco, PURE for technical updates, part replacements etc.,
- Understanding of Information Security requirements and documentation.
- Managing the access controls, CCTV and Firefighting systems.
- Monitor network performance and integrity.
- Maintain Data Center operational integrity and ensure reliability of equipment (e.g. regular maintenance and break fix support calls).
- Resolve issues other tiers of support have escalated by troubleshooting cloud and local infrastructure.
- Automate tasks and monitor their effectiveness.
- Mentor team members on technical issues.
- Create, oversee and test security measures (e.g. access authentication and disaster recovery).
- Interact with clients and attend/resolve issues client audits.
- Support end user laptops, desktops, hardware, and software.
- Initial setup of laptops and desktops prior to turning over to service desk for final setup.
- Suggest improvements to network performance, capacity and scalability.
- Maintain and administer phone systems.
- Monitor, maintain, and ensure facility security (e.g. monitor and maintain camera systems, issue facility access controls badges).
- Physical security checks of facilities.
- Travel to all U.S. offices when required.
- Interact with vendors to procure hardware, software, and licenses.
- Interact with accounting to approve and monitor IT related invoices.
- Respond to and resolve issues found by NOC team.
- Monitor and manage Backup power for Data Centers (e.g. UPS maintenance, ensure generator reliability).
QUALIFICATIONS:
- 10 to 15 years of experience in IT, IT security and physical security.
- Experience in vendor management.
- Technical skills in implementing, troubleshooting repairing and maintaining servers, workstations, firewalls, networks and network equipment.
- Proficient in Windows Server 20XX and Windows X & X • Proficient in Microsoft 365 (Word, Excel, Outlook, Teams & SharePoint).
- Strong verbal, written, communication and presentation skills; strong critical thinking and reasoning.
- Resourceful, proactive problem solver, possessing excellent communication skills, interpersonal skills, a customer-service mindset, a positive attitude, and the ability to meet project deadlines.
