REQUIREMENT
Job Role: EUC/Desktop Support L2
Job Location: Plymouth, MA - Onsite
Job Type: 6 Months+ Contract
SKILLS
- Window 10 To Window 11 migration Experience MANDATORY
- SCCM IMAGING – MANDATORY
- PC BUILDING MANDATORY
- OWN VEHICLE- MANDATORY
- Candidate Need to Visit nearby Plant to Collect and Dispatch Laptop and Troubleshoot Issues
Required Technical and Professional Expertise
- 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint, and technologies such as AD, DNS, Exchange, and Citrix.
- 4 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune.
- Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments.
- Understanding of Windows 10 new features, feature updates, and industry best practice processes.
- Understanding of Microsoft Patching Cycles & Policies, best practice processes. (ex. WSUS, Win10 Update Rings)
- Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot)
- Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction.
- Active technical certifications would be an asset.
- ITIL-Foundation and Agile experience an asset.
--------- Deepaks@vedasoftinc.com
