1 YEAR CONTRACT
ONSITE IN POMPANO BEACH, FLORIDA
Position Summary:
Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers.
Job Responsibilities:
? Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
? Assists in coordinating audiovisual setups and video conferencing support
? Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)
? Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)
? Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
? Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
? Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.
? Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
? Collaborate and assist with other areas of the IT department on projects and initiatives
? Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
? Participate in after-hours (evening & weekend) on-call rotation
? Travel to remote locations to provide support, as needed
? Perform other duties as assigned
? Ability to lift 50 pounds
