The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
Our goal is to build a multi-region active-active platform utilizing Kubernetes and open-source software to support our ever-increasing footprint and patients. We are embracing micro-services and building development teams behind core business domains. We are investing in DevOps so our developers can deploy code as needed via automated pipelines.
Our continued growth has created an opportunity to join our team as a Business Systems Analyst.
Responsibilities:
- Responsible for Revenue Cycle Management, Practice Management and related IT systems
- Work closely with different business stakeholders and developers to gather necessary information related to Dental Insurances, in particular, insurance eligibility, insurance claims and denial and insurance plan management
- Provide documentation for assigned area of responsibilities.
- Analyze business process issues and provides consulting assistance to system users, conducts research on possible solutions and makes recommendations based on findings; develop proposals that outline feasibility and costs; suggests, designs, tests, implements and evaluates solution.
- Driving the resolution of issues found in insurance benefit, insurance eligibility and insurance claim.
- Serve as a liaison between business and development team to assist or gather business requirements needed for system modifications, enhancement and implementations.
- Perform functional quality assurance testing, consisting of test case creation, test case execution, bug logging & tracking and defect management.
- Collaborate closely with developers to implement the requirements and provide necessary guidance to testers during QA.
Experience:
- Bachelor’s Degree in Computer Science, Information Technology, Computer Information Systems, or a related field. Relevant experience may substitute for the degree requirement on a year-for-year basis.
- Experience with Dental Insurance and Revenue Cycle Management
- Knowledge of dental insurance payors, policies, claims, eligibility and guidelines.
- A minimum of 3 years related experience
- Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions
- Strong organization/time management and project management skills and multi tasking abilities
- Demonstrate good communication skills
- Demonstrated proficiency with: Microsoft SQL Server Management and writing SQL queries including complex queries is required.
If you are an applicant residing in California, please view our privacy policy here:
https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees
