Qualifications
- Bachelor's degree in computer related or engineering fields, or equivalent job experience required.
- Knowledge of business processes and service delivery with strong understanding of the integration of business and technology. Understanding of IT architecture and systems a plus.
- Strong customer orientation and demonstrated ability to work with people at all levels in an organization.
- Project management experience.
- Strong communication skills with the ability to describe technical issues in end-user understandable terms.
- Ability to lead people and develop highly productive teams.
Brief Job Description:
The primary objective of this role is to lead a locations or multiple locations’ IT services. Responsibilities include, but are not limited to:
- Lead role in managing unique (i.e., Manufacturing, Office Complex, R&D) site IT services that include infrastructure and application domains.
- Analyze user requirements work with the appropriate IT Service delivery group to determine appropriate solution.
- Understand end to end business and manufacturing processes.
- Negotiate technical and non-technical solutions that meet both user and site needs and conform to IT standards and future strategies.
- Execute project management processes-- planning and managing multiple projects, establishing personal and team timetables, and delivery against deadlines.
- Ensure IT compliance programs are implemented and continue to be effective and improve.
- Stewardship and overall LCM (life cycle management) of local IT platforms, software, and infrastructure.
