Ocean Import Specialist - Leading Global Freight Forwarder
Houston, TX (West Houston Area)
A premier global logistics provider with a rich history of innovation and excellence is seeking an exceptional Ocean Import Specialist to join their dynamic team in Houston. This role offers an exciting opportunity to work with a diverse portfolio of clients, ranging from Fortune 500 companies to emerging businesses, and contribute to the seamless flow of international trade.
With a robust presence in Houston's vibrant logistics ecosystem, our client provides an ideal platform for career growth and development in the heart of one of North America's busiest port regions. The Ocean Import Specialist will play a crucial role in enhancing the company's market position and contributing to its legacy of supply chain innovation.
Key Responsibilities:
- Manage end-to-end ocean import operations, ensuring compliance with US Customs regulations and company SOPs
- Utilize CargoWise One to process shipments, update milestones, and generate accurate documentation
- Coordinate with origin offices, carriers, and customs brokers to optimize shipment routing and minimize transit times
- Perform pre-alerts and pre-clearance activities to expedite customs clearance processes
- Monitor and resolve exceptions, including cargo rolls, demurrage/detention issues, and customs holds
- Conduct shipment visibility reporting and proactively communicate status updates to internal and external stakeholders
- Collaborate with the pricing team to ensure accurate quoting and invoicing of accessorial charges
- Assist in implementing process improvements to enhance operational efficiency and customer satisfaction
Qualifications:
- 3+ years of experience in ocean import operations, preferably with a global freight forwarder
- Proficiency in CargoWise One or similar freight management systems
- In-depth knowledge of Incoterms, HTS classifications, and US Customs regulations
- Strong understanding of container types, vessel rotations, and port operations
- Excellent communication skills, with the ability to interface effectively with clients, carriers, and internal teams
- Detail-oriented with a proven track record of meeting KPIs and SLAs
- Bachelor's degree in Supply Chain Management, International Business, or related field preferred