McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Job Description
The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants efficiently and optimally.
Manager of Resource Planning & Allocation reports to Senior Manager of Engineering Enablement. In this role you will be responsible for overseeing the allocation and management of resources, including personnel, equipment, and materials, to ensure the successful completion of programs and initiatives within the Delivery Office. The Resource Allocation and Planning Manager will work closely with the Delivery Office Chapter department heads, Chapter Leads, DevOps COE, and other key partners to develop and implement resource plans, track resource utilization, and find opportunities for optimization.
Accountabilities & Responsibilities:
- Take charge of creating and leading an 18-month rolling forecast of internal Software Development Engineer (SDE) staffing needs, categorized by Chapter and under the supervision of the Senior Director of Tech Leads
- Develop and implement resource allocation and planning strategies that align with the Delivery Office Chapter goals and objectives
- Embrace an agile and collaborative approach, being open to shifting priorities and taking on diverse projects in the Engineering Enablement and DevOps areas.
- Work closely with teams in Engineering Enablement and DevOps to understand their resource needs, identify areas of support, align resource allocation plans accordingly.
- Supervise resource utilization across the Delivery Office and find opportunities for optimization and cost savings with the Chapters
- Identify and prioritize resource constraints and work with key partners to develop solutions to mitigate those constraints
- Develop and maintain resource tracking tools and systems, including databases and software, to ensure accurate and up-to-date resource data
- Provide regular reports and updates on resource utilization, availability, and allocation to key partners, including executive leadership
- Evaluate the effectiveness of resource allocation and planning processes and recommend improvements as needed
- Ensure compliance with all relevant policies, procedures, and regulations related to resource allocation and planning
Qualifications
- A minimum of 5 years of experience in resource allocation and planning, preferably in a project-based environment, is required
- Strong analytical skills are vital to evaluate data, identify trends, and make informed decisions on resource allocation and planning
- Excellent written and verbal communication skills are critical to effectively connect with partners at all levels of the organization and to present resource allocation plans to senior management
- A solid understanding of project management principles, including project scheduling, budgeting, and risk management is important
- Proficiency in project management software, resource management tools, and database management systems is vital
- The ability to identify and prioritize resource constraints and develop solutions to mitigate those constraints is crucial for this role
- Must be meticulous and diligent to ensure that all resource allocation plans are accurate and up-to-date
- Knowledge of relevant policies, procedures, and regulations related to resource allocation and planning is necessary to ensure compliance
- Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
- Proficient in leading and collaborating with senior leaders to assess, adjust, and harmonize resource forecasts or similar endeavors
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
