Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field. Master’s degree preferred.
Strong experience in program management, with a focus on Contact Center Desktop Applications or similar technology solutions.
Proven track record of delivering complex programs and projects successfully.
Strong understanding of Agile methodologies and project management frameworks.
Excellent communication, leadership, and interpersonal skills.
Technical proficiency in desktop application development and relevant technologies.
Ability to think strategically and conceptually while maintaining attention to detail.
Strong customer focus and analytical thinking skills.
Manager Notes
Experienced Program manager with proven knowledge of executing cross functional programs from 0 to 1 (their inception (0) to their full implementation (1))
Excellent communication skills - presentations and verbal, business communications
Proven strategy management skills
Strong project management knowledge
Risk assessment, tracking and mitigation strategy skills.
Knowledge of Client side apps preferred
“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”
