We are an established Medical Supplies Distributor with 17 years in business.
We are seeking a determined IT Manager with a background in ERP / CRM implementation and web development to lead and oversee our company's IT initiatives.
The ideal candidate will be responsible for managing the full lifecycle of software implementations at our company, ensuring seamless integration, and automations that add value to all aspects of the business.
You will play a critical role in aligning technology solutions with the business strategy, improving efficiency, and driving innovation. The IT Director will oversee all IT operations like the development of our website, iOS app, ecommerce, ERP / CRM, and marketing automation to ensure optimal use of resources.
Experience in Salesforce or other CRM platforms is a plus. You will be expected to learn and acquire certifications in Salesforce administration, Certinia ERP, Pardot, as well as other apps.
You will learn each role (sales, AR/AP, purchasing, marketing, finance, inventory/warehouse) in the company to better understand its use of technology and contribution to our data infrastructure.
Key Responsibilities:
- CRM/ERP Implementation & Management:
- Support the end-to-end implementation of ERP systems, by working with 3rd party consultants/developers to plan, design, configure, test, and deploy.
- Ensure ERP solutions meet business needs and streamline processes.
- Collaborate with various departments to gather requirements, develop process flows, and define system specifications.
- Provide ongoing support, training, and system maintenance post-implementation.
- Manage third-party vendors and consultants involved in the ERP implementation.
- Generate meaningful automated reports covering all aspects of the business (sales, marketing, operations, finance).
