As worldwide experts in filtration, MANN+HUMMEL develop solutions for vehicles, industrial applications, clean air inside vehicles and the sustainable use of water. With team spirit and an open culture of communication, we are continuously working towards achieving our vision of ‘leadership in filtration’. Become part of our team.
Position Summary
The Technical Application Engineer supports MANN+HUMMEL Water & Membrane Solution’s growth by providing product and application expertise both to customers and our organization. The Technical Application Engineer will have the responsibility to support the sales growth of our spiral, hollow fiber UF, tubular and capillary, and MBR products in the North American market, as well as to perform technical reviews with key existing customers in all product sectors to strengthen future business.
Your Challenge
- Possesses a thorough knowledge of assigned products and targeted applications.
- Answers product, operation, and application questions from current and prospective clients. Answers similar questions from within the organization.
- Prepares technical submittal package for project RFQ.
- Designs membrane system layouts using proprietary company software.
- Supports customer pilot testing or leads internal pilot/application testing.
- Provides technical training to sales professionals, customer operators, and other technical engineers.
- Recognizes, anticipates, and solves customer problems to minimize warranty liabilities.
- Manages system start-up and troubleshooting, both on site and remote.
- Defines annual, value-creating personal goals consistent with business strategy.
- Develops and builds relationships with internal and external customers.
- Understands and proactively analyses customer’s business to identify product and service needs.
- Suggesting improvements to products and operating strategies to Engineering based on customer experience.
- Writes case studies, application bulletins, technical papers, and journal articles. Participates in and presents papers at conferences and industry meetings as appropriate.
- Delivers written and oral presentations to customers, industry colleagues, and MANN+HUMMEL Water & Membrane Solutions staff as needed.
- Manages warranties for multiple product families, develops performance warranties for key projects.
- Performs job duties with business ethics that represents the company in accordance with its values and vision.
- This position may require moderate to extensive domestic travel.
Your Profile:
Education Requirements:
- Bachelor’s degree in Civil, Mechanical, Chemical or Environmental Engineering preferred, other technical disciplines considered
Certification Requirements:
- A valid driver’s license in applicable geographic areas.
Experience Requirements:
- 1-3 years experience in a technical, field service or operations role, preferably with a knowledge of membranes desirable.
Skills & Abilities:
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, etc.
- Good analytical problem solving ability
- Mechanical aptitude and ability to work with tools
Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.
