Akkodis has an exciting job opportunity with a client looking to add a skilled Service Desk Analyst job to help with troubleshooting and resolving user issues surrounding Active Directory, VPN, GPO, O365 and other issues. We are looking for someone with good communication & customer service skills as well as a strong ability to troubleshoot and resolve technical issues. In addition to supporting end-users, you will also help with project work to help set up new employee work stations, re-image laptop & desktop computers and more.
This is a long-term contract opportunity fully on-site based out of the Independence, Ohio area. Approximate shift schedule is 7am - 3:30pm with some potential slight variation.
Target compensation for the role is $20.00 - $22.00 per hour, potentially more for the right person.
Job Responsibilities for the Service Desk Analyst Job:
- You will support a wide range of issues from password resets, network connectivity, A-D, re-image desktop and laptops and set up new machines
- Provide a combination of help desk and desktop support
- Configure PC's for new employees, troubleshoot existing machines.
Job Qualifications for the Service Desk Analyst Job:
- Associates degree in computer information systems or related field; or 3-5 years equivalent work experience and or an equivalent combination of education, training, and experience in the following
- Experience with Microsoft desktop and web administrator consoles operating systems and Microsoft based desktop applications.
- Strong working knowledge of a range of desktop diagnostic and troubleshooting utilities and practices.
Employment Type: Long-term contract
Compensation Range: $20.00 - $22.00 per hour + benefits
Location: On-site, Independence, OH area
If you are interested in this Service Desk Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
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