POSITION SUMMARY
We are seeking an experienced Technology Leader with extensive expertise as a certified Salesforce Architect to join our dynamic team. The ideal candidate will possess a deep understanding of Salesforce architecture, design, and implementation. This role requires hands-on experience in leading complex Salesforce projects, including compliance programs with Salesforce Shield, strong technical skills, and the ability to guide and mentor a team of internal and external engineers. Expertise with Sales, Service and Experience Clouds is crucial and experience in the Health or Life Sciences industry is preferred.
ABOUT 10X HEALTH SYSTEM
We’re on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body and finding the missing raw materials that can help you perform more optimally. 10X Health is about optimal wellness, restoration, cellular repair, and regeneration. Together we'll swim upstream to discover the root cause of your symptoms and restore your passion, purpose, and physiology. We create someone who’s truly healthy and happy by giving you the missing resources you need to accomplish all of your goals!
OBJECTIVES
- Develop and execute technology strategies aligned with the company’s goals and objectives.
- Lead the Salesforce architecture and ensure the platform meets business requirements.
- Collaborate with senior management to drive innovation and efficiency through Salesforce solutions.
- Design and implement scalable and secure Salesforce solutions.
- Oversee the development of technical architecture documentation.
- Ensure best practices and standards are followed in the design and development of Salesforce solutions.
- Lead end-to-end Salesforce projects, including planning, design, development, testing, and deployment.
- Manage project timelines, budgets, and resources effectively.
- Coordinate with stakeholders to gather requirements and provide status updates.
- Design and implement Salesforce Shield solutions, including encryption, event monitoring, and field audit trail.
- Ensure data security and compliance with regulatory requirements using Salesforce Shield.
- Provide guidance on best practices for utilizing Salesforce Shield features.
- Design and implement solutions using Salesforce Sales, Experience and Service Cloud.
- Optimize customer and partner experiences through Experience Cloud.
- Enhance customer service operations with Service Cloud capabilities/workflows.
- Mentor and guide a team of Salesforce developers, administrators, and analysts.
- Foster a collaborative and innovative team environment.
- Conduct regular performance reviews and provide constructive feedback.
- Stay up-to-date with the latest Salesforce features, functionality, and best practices.
- Provide technical guidance and support to resolve complex issues.
- Develop and implement integration strategies with other enterprise systems.
- Ensure solutions comply with industry standards, regulations, and security protocols.
- Employ modern code and deployment management facilitating CI/CD capabilities.
- Conduct regular code reviews and quality assurance checks.
- Implement and maintain data governance and security policies.
COMPETENCIES
- Proven experience in Salesforce architecture, design, and implementation.
- Proven track record of leading and delivering complex Salesforce projects.
- Hands-on experience with Salesforce technologies (e.g., Apex, Visualforce, Lightning, SOQL).
- Experience with Salesforce Shield implementation.
- Experience with Salesforce Experience Cloud and Service Cloud.
- Experience with Salesforce integrations and data migration.
- Preferred experience in the Health or Life Sciences industry.
- Strong leadership and team management skills.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in project management tools and methodologies.
EDUCATION AND EXPERIENCE
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- 8+ years of experience in Salesforce architecture, design, and implementation.
- Certified Salesforce Architect (e.g., Technical Architect, Application Architect, System Architect).
- Additional Salesforce certifications are a plus.
PHYSICAL REQUIREMENTS
- Prolonged periods of time sitting at a desk or computer
- Travel up to 10% of the time
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@10xhealthsystem.com. Already a 10X Health candidate? Please connect directly with your recruiter to discuss this opportunity.
