About Floe:
Floe is a climatetech startup that has developed the smart, cost-effective, and environmentally-friendly solution to address hazardous ice and snow on roofs. Compared to existing solutions, our IoT-enabled, automated product safely and effectively addresses dangerous buildup while reducing operating costs by >40% and carbon emissions by >99%.
Floe’s solution was spun out of MIT and Yale and was tested with the US Army Corp ofEngineers. It has been validated at dozens of sites in some of the world’s harshest winter environments and is trusted by top corporate leaders across the US and Canada.
Floe is now seeking to quickly scale its operations and deployment, as well as expand into adjacent verticals. To that end, we are looking to recruit dedicated team members who will help drive growth.
Our team members thrive in a fast-paced, innovative environment and have an excellent results-oriented track record. We are closely aligned with our company values of integrity, excellence, execution, and self-critique. As we scale, we are eager to recruit talented people who are driven, passionate problem-solvers and can bring new, diverse perspectives. If this describes you, we’d love to hear from you!
About the Role:
We are looking for a kind, talented, and driven mechatronics engineer who will be our first full-time engineering hire outside of leadership. We are looking for an individual who is growth-oriented and dedicated to our mission.
While this position is primarily remote, ideally the candidate will reside in Connecticut, or between Philadelphia and Boston, to be able to occasionally access our contract manufacturing facility located in Southbury, CT.
Compensation for this full-time position includes a salary, ranging from $65,000 - $120,000, equity and benefits. Compensation is based on candidate experience, job-specific skills, education, and work location. Our ideal candidate will have 3-7 years of related experience. The role, responsibilities, and compensation grow as we do!
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or assume sponsorship of an employment visa at this time.
Applicants must be willing to submit to, and pass, a background check.
Your application will not be considered unless you also submit responses to the questions provided here: https://airtable.com/appOD2GxPrh6ePVym/pagLveaL6EGfbGypw/form
Responsibilities:
- Conceptualize, design, and test innovative mechatronic improvements and solutions, including mechanical structures, electronic circuits, and software integration, ensuring they meet design specifications and functional requirements
- Gather and analyze customer feedback to identify areas for improvement to enhance product design and functionality
- Manage projects from conception to completion, ensuring timelines, budgets, and quality standards are met
- Evaluate and manage relationships with suppliers and vendors to ensure the availability and quality of materials and components
- Work with procurement to source components and materials, ensuring timely delivery and cost-effectiveness
- Collaborate with our contract manufacturer to maintain our production and refurbishment processes, as well as identify and implement improvements to enhance productivity, reduce costs, and ensure high-quality output
- Oversee and enhance our quality assurance processes to ensure all systems comply with industry standards and exceed customer expectations
- Collaborates with clients to identify their needs and develops tailored, comprehensive proposals and solutions that address their issues
- Provide timely, first-rate technical support to customers in real-time, addressing their questions and resolving issues to maintain high levels of customer satisfaction
- Diagnose and troubleshoot technical issues reported by customers, offering innovative, effective solutions to ensure minimal downtime and optimal performance
- Conduct training sessions for customers and installers to help them understand and effectively use our products, providing step-by-step guidance and best practices
- Coordinate with installers to ensure they fully understand and correctly execute the installation process
- Conduct occasional on-site consultations and provide field support to ensure proper system installation, deliver hands-on guidance, and resolve any technical issues
- Maintain professional and courteous communication with customers, installers, partners, and key stakeholders, fostering strong relationships and building trust through consistent, reliable, and high-quality support
- Maintain detailed records on customer support interactions, budget allocations, R&D activities, and other operational tasks
- Develop and maintain comprehensive, high-quality support documentation, such as FAQs, user manuals, video tutorials, and troubleshooting guides to assist customers and installers
- Create and maintain detailed technical documentation, including design specific ations, standard operating procedures, and maintenance protocols to ensure consistency
- Foster effective collaboration with team members and stakeholders maintaining clear, concise, and high-quality communication, ensuring alignment and understanding across projects
Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform key functions.
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related STEM discipline. Master’s degree is strongly preferred.
- 3-7 years of related engineering experience
- Aligned with our company’s values and mission
- Dedicated to honesty, integrity, and the willingness to acknowledge mistakes
- Personally committed to excellence and always doing right by the customer, our communities, and the environment
- Ability to innovate and develop creative solutions to complex problems
- Excellent troubleshooting and problem solving abilities with a willingness to engage in root cause investigations and analyses
- Willingness to challenge conventional notions to discover improved, more efficient methods
- Experience with successfully managing projects with excellent organization, problem solving, budgeting, and time management skills
- Possesses strong interpersonal and communication skills to interact verbally and in writing with colleagues, customers, vendors, and partners in a professional and cooperative manner
- Ability to discuss technical topics with both technical and non-technical audiences
- Highly self-motivated with a drive for rapid execution
- Possesses a can-do attitude and a strong eagerness to learn quickly
- Demonstrates a strong commitment to achieving goals and delivering high-quality results consistently
- Exhibits exceptional attention to detail
- Desire to work in an incredibly fast-paced, growing startup environment
- Fosters a warm work environment that encourages creativity and innovation
- Experience working effectively in cross-functional teams
- Capable of working remotely and independently with minimal supervision
- Willing to work beyond core business hours, as needed, to meet project deadlines
- Willing to travel occasionally, domestically and internationally, when necessary
Preferred Qualifications:
- Proven experience in providing technical leadership and support
- Experience with designing, building, testing, and troubleshooting mechatronic systems and equipment
- Proficiency with CAD software (e.g. Solidworks) to design complex assemblies and producing professional drawings for manufacturing and assembly
- Experience with electronic circuit design and simulation software (e.g. Altium)
- Programming skills in languages such as C++, Python, and Javascript
- Practical experience and familiarity with common mechanical and electrical tools, such as soldering and machining
- In-depth knowledge of standard manufacturing techniques and processes
- Proficiency with AWS and a solid understanding of databases and SQL
- Experience in creating customer-facing documentation, such as guides and proposals
- Familiarity with standard engineering documentation practices
- Experience in drafting internal technical specifications and reports
- Experience managing inventory, procurement, and ERP systems
- Ability to occasionally lift up to 50 lbs
- Familiarity with the construction industry and an understanding of building envelope fundamentals
This will be a great fit if:
- You are eager to solve challenging problems with innovative solutions
- You prioritize taking action and concentrate on the essential tasks that create the greatest impact
- You are an independent, creative thinker and can make strategic decisions
- You demonstrate humility, adapt to change, and provide and accept candid feedback
- You are optimistic about the future and capable of making tough decisions to achieve it
- You are conscientious and self-aware, recognizing your limitations and not hesitating to seek help when needed
- You set high expectations and are dedicated to both your personal growth and mentoring others
- You are excited about working diligently to make a positive impact on the world
If this describes you, we look forward to hearing from you!
Floe Inc is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
