Technical/Functional Skills
· Assess the business requirement (RIT) and work with BPA/End users to review/streamline the requirement to deliver business value.
· Assessing the systems architecture currently in place and working with technical teams to recommend solutions to improve it.
· Define and write/review the Functional process document (FS) in line with the BPD/BRD.
· Present the FS to Technical architect for them to complete the design
· Collaborates with IT portfolio managers, PM & customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
· Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
· Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
· Review and approve the technical design working with Business
· Should be able to manage Functional process for multiple projects with a team of functional analysts
· Review the UAT test case and work with business and execution team closely to complete the UAT
· To Support Global business per their time zones.
· Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope
· Control change management working with Portfolio manager and execution lead
· Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
· Leads the product functional design process based on an intimate knowledge of the users and technology.
· Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
· To ensure compliance with project management process implementation standards
· Keep track of project performance and provide support for project team
· Stay engaged with the team and maintain awareness of the project artifacts deliverables timeline
· Facilitation and management of resolutions of risks and issues
· Provide direction and coaching on project specific tasks. Gradually gain functional expertise to support dev teams with questions