Company Overview:
The Client, established in 1938, is committed to delivering safe, reliable, and affordable electricity to the community in Victoria, TX. We maintain the same principles set by our founders over 75 years ago, ensuring quality service and dedication to our members.
Role Overview:
The Operations Manager oversees subordinate supervisors and directly manages all employees not supervised by them. This role carries out management responsibilities in alignment with the Cooperative's policies and applicable laws, including:
- Interviewing, hiring, and training employees
- Planning, assigning, and directing work
- Appraising performance, and rewarding and disciplining employees, up to and including termination
- Addressing complaints and resolving problems
Key Responsibilities:
- Support the Cooperative's Loss Control Program by ensuring adherence to all safety and regulatory compliance standards, including the Cooperative's safety manual, the National Electrical Safety Code, and OSHA regulations.
- Develop and implement accident investigation procedures.
- Manage delegation, training, and appraisal processes for all operations department employees.
- Promote uniform standards by adopting Cooperative and department policies, maintaining records, and ensuring compliance with the Cooperative's Operations and Maintenance Plan.
- Lead short-term and long-term departmental planning to maintain high reliability.
- Develop the annual department budget.
- Coordinate duties between the Superintendent, Supervisor, and Line Foremen in Construction and Maintenance.
- Oversee the operation of the Supervisory Control & Data Acquisition (SCADA) Department by coordinating with the Dispatcher.
- Manage the vehicle and equipment fleet, specifying purchases and rentals, and overseeing record-keeping and maintenance to ensure reliability and reflect a positive image of the Cooperative.
- Oversee recruitment, development, and promotion of new hires through the Apprenticeship Program to cultivate future managers.
- Coordinate contracted utility plant construction and manage inter- and intra-department workflow.
- Develop and implement measurement tools to evaluate departmental effectiveness.
- Manage all departmental verbal and written communications.
- Foster positive member and employee relations by overseeing the department's public responsibilities while complying with Board and operating policies.
- Direct Operations Department activities by being available for questions and providing information to other departments, ensuring a knowledgeable and confident working environment.
- Attend meetings, special courses, and seminars to stay informed about industry trends, which may require occasional travel.
- Participate in general staff meetings, strategic planning, and other internal meetings as directed.
- Provide department activity reports as needed.
- Serve on committees, organizations, agencies, and groups related to departmental functions or as directed by the General Manager.
- Ensure effective and efficient cross-departmental communication.
- Organize work and files independently.
- Perform other responsibilities as assigned by the General Manager.
Qualifications:
- Bachelor’s Degree in Business or Engineering preferred, or equivalent education/experience combination considered.
- Minimum of ten (10) years of practical application experience in a related organization, preferably in a Cooperative Environment.
- Demonstrated management expertise with 3-5 years of experience, including systematic lineman training and supervisory roles from Apprentice Lineman through Journeyman Lineman.
- Valid Texas driver’s license required; may be required to drive a Cooperative vehicle.
- Knowledge of accounting principles, rules, regulations, and detailed analytical skills.
- Excellent oral and written communication skills.
- Effective interpersonal skills for managing various department levels.
- Advanced computer skills in Microsoft Suite.
