About the Company:
Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.®
Additional information on the firm can be found at www.heidrick.com.
About the Role:
Reporting to the Infrastructure Engineering Manager the Senior Network Engineer will play a critical role in designing, implementing, and maintaining our network infrastructure. The role sits within the Infrastructure & Operations function, which is responsible for overseeing the design, implementation, maintenance, and support of all IT Infrastructure & Operations within Heidrick & Struggles. Technical knowledge and a strategic mindset mixed with an eagerness to learn and develop is key to this role. The role will be involved across a range of projects and initiatives, providing opportunities to learn and develop new skillsets.
Responsibilities:
- Network Strategy & Design – Defining Network Infrastructure strategy and specifying products/solutions required to support H&S globally across Local and Wide Area Networks, Network optimization, Wireless, Voice, and Video Networks
- Projects & Initiatives – Supporting all projects and initiatives that involve network design and implementation
- Video & Voice - Support role in ensuring stability in the current environment and supporting further integration into the H&S environment as applicable, as well as SIP Services management and migrations
- Network Support - Providing network support above and beyond the work of the 3rd party data and voice network teams, troubleshooting and resolution of issues
- Vendor Management - Taking a lead role in managing the relationship between H&S and various Telecom / Service vendors. Including a leadership role for the 3rd party Data and Voice Network Support Teams to lead, coach, and train the network engineers on enterprise network best practices and standard operating procedures.
- Office Moves — Build out and design office network infrastructure and configure the environment for all office moves and renovations
- Invoice Tracking and Analysis - Reviewing network and voice invoices, ensuring that these are accurate and reflect adds, moves, changes, and disconnects correctly
- Actively participates in the Change Management process, understanding the risk and impact of any changes made
- M&A – Integration of companies acquired into the H&S Network and Unified Communications stack
Required Qualifications:
- Bachelor’s degree in computer science, Engineering, Management Information Systems, or Business
- Minimum 8 – 10 years of network infrastructure experience within a global company
- 3 – 5 years’ experience in network design and strategy
- Flexibility will be required; potential hours in the evening and weekends at times to implement projects and resolve support issues.
- Cisco Routers & Switches – Expert level knowledge at design, implementation, and support of:
- MPLS
- FlexVPN and IPsec VPN
- BGP and EIGRP Routing Protocols
- SDWAN
- Resilient / Redundant Network Design and Implementation
- L2 and L3 switching, primarily Cisco Catalyst also Cisco Nexus in multiple data centers.
- Physical and Virtual Router platforms
- Palo Alto Security – Expert in implementation and support:
- PanOS in physical and virtual environments
- Prisma Access Remote Branch
- Understanding of Security, NAT, Policy, Threat management
- Logging, Troubleshooting
- VPN
- Cloud Environments – Monitor, troubleshoot, support, and make incremental adds/moves/changes to networks, routing, subnets, security and VM’s in:
- Azure
- AWS
- OCI – Optional (KT can be provided to add this)
- Voice – Implement and support:
- Cisco Routers when operating as SBC’s / CUBE
- AudioCodes Mediant SBC’s
- AudioCodes OVOC – Monitoring/Management use
- Awareness/understanding of Zoom, particularly Zoom Phone Cloud environment.
- Wireless –Implement/support
- HPE/Aruba Instant Access Point environnements
Preferred Qualifications:
- Cisco CCNP Enterprise Certification
- Advanced troubleshooting skills and a deep knowledge of Network OS (e.g. Cisco IOS) and diagnostic tools.
- Experience designing and building networks across multiple regions with an understanding of differences in regional legislation requirements
- Network expertise for designing, building and supporting global network infrastructure.
Equal Opportunity Statement:
Include a statement on commitment to diversity and inclusivity.
