Systems Engineer
H.W. Kaufman is seeking an IT Systems Engineer for our IT Operations Team. The position will be part of a larger team responsible for supporting the corporate computing environment both on-premises and cloud. The ideal candidate should have strong technical depth, excellent communication skills, understand the importance of being part of a larger team, a willingness to work nights and weekends and be on-call to support the organization. This is a hybrid position requiring on-site 3 days a week at headquarters located in Farmington Hills, MI.
Responsibilities
- Design and standardize system configurations
- Maintain Microsoft Windows Server, VMware Cluster and Data Storage environments
- Manage backup and recovery operations
- Maintain Azure virtual machine, storage, and networking
- Execute and maintain disaster recovery procedures
- Responsible for Incident Resolution and resolve all technical issues impacting production in a timely manner
- Manage projects and meet deliverables according to a set timeline
- Vulnerability resolution, work closely with Security, Compliance, and other teams to ensure vulnerabilities are resolved in a timely manner
- Adherence to Change Management Policies and Guidelines
- Create and maintain runbooks and automation.
Requirements
- Bachelor’s degree in computer science, information technology, business administration, or equivalent work experience
- 3+ years’ experience in an IT Operations role, administering servers, storage, in a professional environment
- 3+ years’ experience supporting VMware, Citrix, and Microsoft technologies
- Strong working knowledge of core technologies such as AD, DNS, DHCP, SCCM, and TCP/IP
- Experience with scripting languages/platforms. Strong PowerShell is required.
- Experience with server application monitoring systems
- Experience with backup systems for both on-premises and cloud
- Ability to set priorities and see work through to completion in a timely manner
- Excellent troubleshooting, analytical and critical thinking skills
- Exceptional customer service skills, ability to work independently and as a team
- Self-motivated and ability to demonstrate self-initiative
- Ability to lift 30-50lbs without assistance
- Willingness to work nights, weekends, participate in project based and on call activities outside of normal business hours
- Up to 15% travel as needed for office visitation/upgrades/projects
About Our Company
The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada, and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
