POSITION SUMMARY
As part of a collaborative and strategic team, the Sponsorship Fulfillment Specialist will report to the Director of US Sponsorship to ensure the success of the overall Sponsorship program and strategy. This candidate will work in partnership with the sponsorship sales and events teams and will be responsible for managing our strategic accounts, market research, data entry, tracking, and analytics, as well as supporting retention management.
THE COMPANY
Vistage is the world’s largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster and for SMB leaders to maximize their impact.
The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 37 counties worldwide. These SMB executives spend a day or more with Vistage every month, immersing themselves in our comprehensive platform to become better leaders, make better decisions and get better results. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), as well as deep insights from subject matter experts.
Vistage was founded more than 65 years ago, and we’ve grown every year since then by innovating to stay on the cutting edge of business and relentlessly delivering value to our members. Our success is demonstrated by Vistage member companies growing 2.2 times faster than non-Vistage peer companies. Learn more about us at www.vistage.com.
VISTAGE EMPLOYEE LIFE
Vistage’s success is anchored by a unique culture that reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employee experience that helps drive our success:
Welcome to our home. Our US headquarters sits in the heart of San Diego’s UTC area. It features an open, modern aesthetic with lots of collaboration spaces and opportunities to interact with co-workers. We stay fueled up with free snacks and a weekly free lunch day, along with free lattes and nitro cold brew coffee on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world.
We sweat the details. Our on-site gym is decked out with Peloton bikes and other top-tier fitness equipment to keep your workout challenging and fresh. On-site yoga classes, chair massages, and smoothie days also help keep us focused and healthy!
We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager. We focus on promoting from within, and employee progression plans are complemented by all-staff development days held in our state-of-the-art learning center. Employees also have access to tons of individualized development resources and a generous tuition reimbursement program.
We invest in you. Our employee benefits program is one of the most generous you’ll find. Fully-paid healthcare is provided for employees through Anthem Blue Cross, along with access to company-subsidized dental, vision, and life insurance coverage available to employees at very low rates. Take care of your financial future with eligibility for 401(k) matching funds after your first month as an employee. Use the free individual investment counseling we provide to help you grow the money you’ve saved. You’ll also start with 16 days of paid time off + 12 paid holidays per year to allow you to relax and recharge; employees receive additional annual paid days off based on tenure.
We keep it fun! Whether you’re with us in the Padres luxury suite enjoying our summer baseball outing, unwinding during an employee happy hour, or toasting your co-workers at our epic annual holiday party, you’ll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules and the freedom to work from home three days per week in bunny slippers if that’s your thing! We value mutual respect and laughter . . . we hate stiff formality. You’ll have regular access to Vistage executives—our CEO even buys everyone doughnuts to fuel his informal employee chats!
Vistage’s culture and sense of mission drive employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey?
THE VISTAGE SPONSORSHIP FULFILLMENT SPECIALIST
We set the bar high and constantly take on new challenges. Vistage is a fast-paced environment where every day is “game day.” We’re accountable, inclusive and have an “all-in” attitude as we set goals and take action. We love celebrating your success but don’t have time for excuses. Do you have what it takes?
RESPONSIBILITIES:
- Lead the end-to-end sponsorship fulfillment process for all sellable inventory, including onsite events, digital assets, thought leadership, and more. This includes onboarding, execution, post-event recaps, and recommendation on renewal opportunities.
- Conduct bi-weekly and monthly client calls to manage relationships and ensure the timely delivery of sponsorship commitments.
- Develop and manage annual sponsor deliverable plans to ensure all activities are completed on schedule and achieve ROI.
- Serve as the primary liaison with sponsors, providing event information and coordinating the collection of collateral deliverables.
- Collaborate closely with sales to identify and develop innovative sponsorship programs and exhibit packages for local, regional, national, and international events.
- Coordinate with Accounts Receivable to ensure timely invoicing and collection of sponsorship revenue.
- Manage sponsor and exhibitor relations onsite during events, ensuring a seamless experience.
- Continuously improve sponsor and member feedback mechanisms to identify opportunities for program enhancement.
- Stay informed on emerging trends in sponsorship, including pricing strategies and creative packaging options.
- Create and maintain templates and content for national and premier sponsorship annual recaps, supporting renewal meetings.
- Oversee data collection, entry, analysis, and survey processes for over 200 annual registration responses, 35+ post-event sponsor satisfaction surveys, and 150+ member breakout satisfaction surveys.
- Utilize various software platforms, including Salesforce, Google Docs, Cvent, and Microsoft programs, to support sponsorship operations.
- Act as the Cvent team lead, responsible for the annual platform launch and ongoing maintenance. This includes updating inventory and pricing, confirming registration forms, updating marketing materials, adjusting payment options, and automating payment processes.
- Recommend process and reporting improvements to enhance efficiency and accuracy.
- Deliver first-class customer service to both internal and external stakeholders.
- Perform other duties as assigned.
QUALIFICATIONS:
- Bachelor's degree in Communication, Marketing, or a related field from an accredited 4-year university.
- 3-4 years of relevant experience in sponsorship or account management.
- Proven ability to build and maintain strong relationships with strategic business partners.
- Exceptional organizational and prioritization skills.
- Excellent project management skills.
- Strong verbal and written communication skills.
- Knowledge of marketing fundamentals.
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, Google Suite.
- Highly self-disciplined with a strong sense of urgency.
- Ability to multitask while maintaining attention to detail.
- Familiarity with Salesforce CRM.
- Ability to thrive in a team environment and work effectively under pressure.
- Experience interfacing with C-level executives.
- Eagerness to learn and excel in event sponsorship programs.
- Strong initiative and the ability to work independently.
- Quick thinking, adaptability, and resourcefulness in tackling challenges.
TOTAL COMPENSATION RANGE
$68,000 - $75,000 Salary + Corporate Bonus (salary based in San Diego, CA)
JOB LOCATION & TRAVEL
- Hybrid in San Diego; 2 days onsite, 3 days offsite
- Travel Required up to 25% of the time by plane, train or cab. This will include early mornings, evenings, and weekends as required. This role will need to be able to drive a personal or rental vehicle.
